Job Description
We are currently looking for a Qualified Diagnostic Technician, to join us at our Main car dealership in Letchworth Garden City. We believe in ‘being the best’ and we only want the best to work with us.
Key role responsibilities:
1. Conduct visual health checks (VHC’s), and carry out detailed diagnostics, inspections, repairs and services, including the understanding of the techniques required for HV vehicles
2. Ensure vehicle servicing, inspections and repairs are completes in-line with both internal and manufacturer requirements
3. Have a clear understanding of the warranty process, to complete diagnostic reports
4. Report and record work done and tests carried out and immediately report any further works required or vehicle faults.
5. Completing road tests and signing off all the necessary warranty repairs.
6. Interpret instructions from the job cards/repair order, complying with repair instructions and stipulated settings and tolerances from manufacturers’ manuals, bulletins, check sheets, etc.
7. Instruct the parts department of the parts that are necessary for the repair.
8. Liaise with customers on technical/product matters
9. Keep up-to-date with the most recent changes in technology, techniques and in the commercial developments
What we need from you:
10. A full UK driving licence is essential
11. Qualified to NVQ Level 3 or equivalent, must including HV qualification
12. Must have own tools
13. Ability to achieve high productivity and efficiency
14. A high level of accuracy with excellent attention to detail
15. Team player with a positive and can-do attitude
16. Self-motivated and customer-focused
17. Excellent communication skills
18. Ability to deliver customer distinction at all times
Location: Letchworth Garden City
Hours: Monday to Friday 8am to 5.30pm, alternate Saturdays 8am to 12pm
Salary: £32,000 plus Bonus