Description Contract Type: 12 Month Fixed Term Contract Hours: 08.15-16.30 (Mon-Fri) As a Credit Controller, you will join our credit control team. Duties will include handling credit assessments, negotiating payment plans, and maintaining accurate financial records. Reporting directly to Credit Control Manager UK. Key Responsibilities To manage a portfolio of customers ensuring regular payment cycles from them within the company’s trading terms via telephone and hardcopy correspondence. To allocate credit cards to customer accounts and provide accurate and timely statements. Maintain audit trail on customer accounts to track status of account and status of cash collection. Recommend control action on dubious accounts to the manager i.e., “Stop” or legal proceedings. Improve the company’s bad debts and debtor day ratio by reducing the ageing of debts. Working in conjunction with Credit Controllers, Credit Control Administrators, Sales Team, Finance, HR, SOP & Customer Care and other functions within the company. Skills, Knowledge and Expertise Experience of working in a high-volume environment. Professional, tenacious, and highly motivated. Assertive telephone manner. Excellent written and verbal communication skills. Excel at intermediate level. Sound administration experience. Ability to work as part of a team with minimum supervision. Sage 1000 experience desirable. A positive approach. Benefits Annual leave: 25 days (increases with length of service). Accident & Life Insurance: 1 x annual salary to 4 x annual salary (Linked to Employee Pension contribution %). Enhanced Maternity and Paternity Pay. Employer contribution to pension insurance (Employee 3% & Employer 5% or Employee 4% & Employer 6%). Cycle to Work Scheme. Note: Offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable). About Zenith Hygiene Diversey provides cleaning, hygiene, and infection prevention solutions for the hospitality, food service, healthcare, beverage, and processed food and dairy markets. These solutions, which include advanced chemicals, digital technologies, and value-added services, enable customers to build a cleaner, safer, and more sustainable world. Zenith Hygiene distributes a wide, high-quality range of cleaning and hygiene products serving customers in the healthcare, food service, hospitality, leisure, and facilities management, pharmaceutical and food and beverage processing industries. The company employs around 400 people across nine locations nationally.