Are you looking for an exciting new opportunity? Join the leading provider of high-speed data services specializing in multi-family communities (MDUs), including apartments, student housing, low-income housing, senior housing, condominiums, and homeowner associations (HOAs). With roots in ISP services dating back to 1996 and operating in its current form since 2001, the company has grown rapidly, serving hundreds of properties and expanding at a rate of over 40% per year. With a singular focus on delivering amenity-based Internet services, the company continues to refine and enhance their offerings, ensuring seamless connectivity for multi-tenant housing communities.
They are currently seeking for a Sales Engineer to join the growing team. If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities:
* Monitor network performance and identify potential issues.
* Respond to alerts and troubleshoot network problems promptly.
* Collaborate with cross-functional teams to resolve technical issues.
* Provide exceptional customer support and ensure customer satisfaction.
* Document all network-related activities and maintain accurate records.
* Participate in ongoing training and professional development opportunities.
Required Skills/Qualifications:
* Minimum of 2 years of experience in a Optical Design.
* CCNA certification or equivalent networking certification required.
* Strong knowledge of networking protocols and technologies.
* Experience with network monitoring tools and troubleshooting techniques.
* Excellent communication and interpersonal skills.
* Ability to thrive in a fast-paced, customer-focused environment.
* Day shift availability.
Benefits:
* Comprehensive benefits package, including medical, dental, and vision coverage.
* 401(k) retirement plan with employer matching.
* Paid time off and holiday pay.
* Opportunities for career advancement and professional growth.
* Ongoing training and development opportunities.
Salary:
* $55,000-$75,000
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