Senior Incident Management Professional - Technology Resilience & Cyber Department
Financial Conduct Authority
The Financial Conduct Authority is the conduct regulator for around 50,000 financial services firms and financial markets in the UK and the prudential supervisor for 48,000 firms.
Department – Technology, Resilience and Cyber
Salary - National from £51,200 to £78,700 and London from £56,400 to £86,600 per annum (Salary offered will be based on skills and experience).
About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive.
The Technology, Resilience and Cyber (TRC) department works with firms to ensure that existing technology and systems become more resilient to cyber-attacks and other disruptions.
The Incident Response and Engagement team within TRC leads the FCAs response to operational resilience incidents within the financial sector, as well as the departments engagement with domestic and international stakeholders on operational resilience topics.
What will you be doing?
Working as part of a close-knit team, you will coordinate with a range of internal stakeholders within the FCA to ensure appropriate escalation and coordination between departments. You will also coordinate with other UK authorities, such as the Prudential Regulation Authority (PRA) and the National Cyber Security Centre (NCSC).
Key responsibilities will include:
1. Lead the FCA’s response to operational resilience incidents reported to us by regulated firms.
2. Support incident review processes for operational resilience incidents using domain-specific incident knowledge.
3. Provide upward reporting and updates on major incidents to FCA Senior Leadership Team.
4. Support coordination of major incidents between the UK Financial Authorities, where there is significant consumer harm or market disruption.
5. Support the supervision teams with specialist knowledge in responding to and assessing firms responses to operational resilience risks and incidents.
6. Track and produce detailed Management Information on incidents reported to the FCA by regulated firms.
7. Advise, support, and educate supervisors and the wider Divisions on how and when firms should report incidents related to operational resilience.
What will you get from the role?
This role will offer a unique insight into cyber, technology, and operational resilience risks in the Financial Services sector, with the opportunity to:
1. Work on high-profile regulatory initiatives.
2. Work across a number of high-impact firms on cross-sector issues.
3. Gain insight into current thinking on cyber, technology, and operational resilience matters.
4. Build upon your existing skills and knowledge and develop your career.
5. Work with and influence a wide range of internal and external stakeholders.
6. Engage with senior management across the FCA.
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
Minimum
1. Experience in end-to-end incident management processes.
2. Track record of responding to fast-moving incidents, including providing briefings to seniors.
3. Experience of strong stakeholder management skills.
4. The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting.
5. Broad experience across a number of technology & cyber resilience management domains.
6. Experience of working in the financial sector or other regulated industry.
7. Experience of assessing operational resilience capabilities.
8. Exposure to and understanding of resilience management frameworks (e.g., COBIT, NIST, ITIL).
9. Good oral and written communication skills including clear and effective presentation to both internal and external audiences.
10. Good analytical capability with appropriate application of judgment and diligence.
11. Good interpersonal skills with evidence of team working, confidence, and credibility.
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences.
Benefits of working at the FCA
1. 25 days holiday per year plus bank holidays.
2. Hybrid working (work from home up to 60% of your time).
3. Private healthcare with Bupa.
4. A non-contributory Pension of at least 8%.
5. Life assurance.
6. Income protection.
7. Flexible benefits scheme.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter.
Useful Information and Timeline
This role is graded Senior Associate - Regulatory. SC Clearance is required for this role.
Advert Closing Date: Tuesday 18th February.
CV Review/Shortlist: Thursday 20th February.
Competency Based Interview and Case Study: From Friday 28th February.
If you are interested in learning more about the role, please contact:
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
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