Job role: Group Human Resources Assistant Reports to: HR Business Partner Location Leeds Package £25,000 Benefits 25 days annual leave Holiday purchase/sale scheme Additional birthday day off Westfield health to claim back a range of medical expenses Cycle to work Employee discounts on our products including mortgage advice, wills and LPAs Hours of work 37.5 hours per week. Hours of work will be flexible and dictated by the needs of the business, therefore it is expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role. About the Role Overview To support actively the operation of the business by providing an effective and professional HR administrative service to the business. The primary objectives of the role are managing the full range of administrative processes to enable the effective management and processing of employee data throughout the employee’s HR lifecycle. This role is a crucial member of the HR team and has the opportunity and support to develop the skills of a HR generalist if desired. Key Outputs Setting up and maintaining HR files on the HR software system in accordance with General Data Protection Regulation (GDPR) Producing employment contracts and letters to employees concerning any amendments to their terms and conditions of employment Supporting the Group HR Workforce Manager in producing and collating accurate MI regarding headcount, absence, turnover and other employment and HR related metrics Assisting with recruitment related processes such as helping to source candidates, booking interviews, managing job boards, liaising with hiring managers and candidates Dealing with post-employment references and mortgage/tenancy references Responding to ad-hoc queries of an administrative nature Overseeing the smooth running of the HR inbox, ensuring emails are prioritised and responded to in a timely manner Compiling all data necessary for running the monthly payroll via the HR system and supporting the Group HR Workforce Manager in liaising with our external payroll provider and ensuring payroll is run accurately and in a timely manner Work with the HR Advisor to oversee the probation process to ensure employees receive confirmation or otherwise of successful probation and associated probation dependent benefits Signposting HR queries to the relevant policies and/or systems, or to the Group HR Advisor or Group HR Business Partner as appropriate Liaising with hiring managers regarding onboarding and inductions of new starters as required Assist with HR Audit processes including processing all Right to Work checks and assisting with Fit and Proper/SMCR checks Supporting the Group HR Workforce Manager in the development and offer of employee benefits Participating in HR and company-wide projects as and when required Other ad-hoc duties as and when required About us Not your typical financial services firm… Established in 2004, Age Partnership has held true to its pledge to improve the markets in which we operate for the benefit of customers. We do this by delivering world-class customer experiences, continually innovating and embracing digital technology to make dealing with the company both efficient and engaging. At Age Partnership we accept nothing other than being the best at what we do, and this objective is reinforced by an environment in which colleagues are encouraged to engage, to learn and to flourish. Significant in-house training and development facilities and empowerment of colleagues are just a couple of components that have helped this culture to thrive. We strive in becoming a household name that is synonymous with excellence. Added to this we want to work, collaborating with all our partners and suppliers to enable our customers benefit from the relationship. It sounds simple but it needs to be worked on to achieve. Our Values Customer first Be Respectful – Treat customers and colleagues at all levels with dignity and respect. Show awareness – Be aware of how your actions and behaviours affect customers, colleagues and the business. Go Above & Beyond – Always aim to exceed expectations, giving your very best to every customer and colleague. Raise the bar Embrace Change – Treat change as an opportunity to improve, welcoming new ideas and ways of working. Commit to Development – Take responsibility for your personal development and that of the business. Be Proud & Lead By Example – Take pride in yourself and your work, acting as a positive role model for others. Do the right thing Be Accountable – Take responsibility for your actions and learn from any mistakes. Keep Your Promises – Do what you say you’ll do, when you say you’ll do it. Be Courageous & Honest – Speak up for what you believe in and welcome the opportunity to give and receive constructive feedback. Win together Collaborate & Share – Be generous with your time and ideas, working with and for the wider team. Appreciate others – Recognise the contribution made by every colleague to the success of our business. Focus on Solutions – Show resilience and determination, focusing on the solution not the problem. The person Overview To support actively the operation of the business by providing an effective and professional HR administrative service to the business. The primary objectives of the role are managing the full range of administrative processes to enable the effective management and processing of employee data throughout the employee’s HR lifecycle. Skills and knowledge Essential Previous administration experience in a busy environment High degree of attention to detail Strong communication skills (both verbal and written) Adaptable with a driven and proactive attitude Ability to work in a team as well as on own initiative Ability to prioritise multiple tasks and manage time efficiently in a fast-paced environment Proven ability to produce well written employment letters Intermediate skill level in MS Word, Excel and PowerPoint Desirable HR administrative experience Payroll administration experience Basic knowledge and understanding of HR and employment law Knowledge of HR databases and use of ATS (Applicant Tracking System), LMS etc Previous experience within professional/financial services or a contact centre environment Qualifications General education GCSE (or equivalent) Maths and English CIPD or studying towards (desirable)