Are you passionate about building strong client relationships and driving business growth? Do you thrive in a fast-paced environment where you can make a real impact? We’re looking for an ambitious Account Manager to join our team and help law firms and estate agents maximise the value of our cutting-edge legal tech solutions. About the Role As an Account Manager, you’ll be the go-to person for a portfolio of law firms and estate agents, ensuring they receive top-tier support, training, and strategic account management. From onboarding new clients and delivering product training to identifying upselling opportunities and driving retention, you’ll play a key role in our client success strategy. You’ll also collaborate with our Sales, Partnerships, and Tech teams to enhance our platform based on client feedback. If you love problem-solving, relationship-building, and working with innovative technology, this role is for you About You Proven experience in account management, client success, or relationship management, ideally within SaaS or legal tech. Strong communication and training skills to engage clients and deliver effective product insights. A solutions-driven mindset, able to resolve client challenges and proactively manage risks. Ability to drive account growth and retention by identifying upsell and expansion opportunities. Comfortable using CRM tools and data insights to track engagement and inform decision-making. Knowledge of AML compliance, legal technology, or the legal sector is a plus If you're a client-focused professional who thrives in a dynamic environment and enjoys making a real impact, we’d love to hear from you About Us Founded by a team of lawyers, our company is a leader in developing software solutions for the legal sector. With over twenty years of experience, we have a deep understanding of the legal industry's unique needs. We cater to thousands of lawyers globally, providing a suite of products that includes a specialised client onboarding system using the latest biometrics technology, next-gen practice management software, a virtual legal marketplace application, e-payments technology, and an advanced document and ID signing platform. Committed to driving the lawtech revolution, we aim to transform the way clients interact with lawyers in today's digital world.