About Us Armstrong Watson are a trusted and leading independent Accountancy and Business Advisory firm based in the North of England and Scotland. Our services and advice are all centred around our Quest to support our clients to achieve prosperity, a secure future and peace of mind, which cannot be achieved without the expertise of our dedicated and valued colleagues. With approximately 700 colleagues situated across 19 offices, our people and our culture are at the heart of what we do. We recognise the unique impact we have on not only our clients, but also our colleagues, and the communities in which we operate. Our success is dependent on every colleague embracing all four of our core values: Honesty, Humanity, Trust and Passion. The Role We are now recruiting for a determined and ambitious Business Services Manager, to join our Carlisle Office and become one of the latest and essential additions to our wider Business Services Service Line. The successful candidate will be expected to take responsibility for a portfolio of Business Services clients which includes a mixture of basic / large / complex assignments and ensuring our clients receive an excellent service whilst controlling the Firm's ongoing service cycle for those clients. The main elements of this role will include: Having a portfolio of basic / large / complex Business Services clients Being responsible for the completion and submission of financial statements, business taxation and personal taxation for all clients within their portfolio Briefing Business Services Assistants / Seniors appropriately at the start of an assignment to ensure the job plans and budgets are clearly understood, managing the team during the assignment and being involved in the completion process Attending and contributing to client meetings when required by the Business Services Partner Overseeing and providing technical support to Business Services Assistants / Seniors Raising fees in connection with the portfolio for approval by the Business Services Partner and providing explanations and action plans to prevent any overruns in future Managing the workflow and staff development linked to this portfolio Developing the Business Services portfolio and expanding this area of our business Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy. The Candidate In order to fulfil the responsibilities of the position, we would like candidates to be / have: Either ICAS / ACCA / ACA qualified and have experience of working within a professional Accounting environment A Full UK Driving Licence Able to effectively manage and support colleagues under their line management and ensure they are developed to their best ability (experience conducting appraisals / reviews for direct reports would be advantageous) A determined and motivated individual striving to provide an exemplary client service to all prospective and existing clients Able to demonstrate a positive attitude when dealing with colleagues and clients, and use initiative to solve any problems / queries Organised and experienced with planning of workload, prioritising deadlines and delegating work accordingly to other members of your team Self confident, approachable and capable of building long term relationships with clients Aware of the applicable Accounting standards The Benefits In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes: Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection Competitive Annual Leave entitlement up to 26 days, plus Bank Holidays Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year Smart Working Policy, giving you the ability to balance home and remote working Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment) Employee Assistance Programme (24/7 confidential support for wellbeing and health) Paid flu jabs and eye tests Introductory Commission Scheme (financial reward if you refer a new client) Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral Ongoing access to online training courses and materials Paid professional membership fees Charity of the Month Colleague of the Month Subsidised social events throughout the year In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you’re with us we’re with you.