Job summary
Wellspring Surgery are recruiting a friendly and effective Health Care Assistant, hours between - per week.
To assist with the delivery and provision of highquality primary health care service for patients including clinical andadministrative tasks in which they have been trained and/or shown to becompetent. The HCA will workcollaboratively with all members of the team in order to promote a highstandard of health and well-being amongst the patient population and tofacilitate access to appropriate medical personnel when required.
Applications can be accepted only from candidates who have a current right to work in the UK.
Main duties of the job
1. To assist the GPs and nurses in providing a high standard of care for the practice population within the practice policies, procedures and guidelines.
2. To carry out clinical and administrative duties under the supervision of a senior member of staff.
3. To be aware that any information regarding patients is confidential
4. To communicate effectively with patients, carers and all members of the Team.
About us
Wellspring Surgery is a friendly and supportive team. Our focus and values centre on supporting our patients to achieve the best health outcomes together. Wellspring Surgery has 3 GP Partners, 9 GPs, a Minor Illness Practitioner and the Nursing team comprises 6 nurses and 2 HCAs who all contribute to patient care. We are also very pleased to be working with our PCN colleagues in Clinical Pharmacy, Mental Health, Podiatry and Physiotherapy.
Job description
Job responsibilities
Clinical Tasks may include depending on experience
5. Phlebotomy
6. Blood pressure monitoring
7. Lifestyle monitoring
8. Urinalysis
9. Basic wound care
10. Influenza and pneumococcal Immunisations
11. B12 injections
12. Health education including promoting the health benefits of a healthy diet and exercise
13. Assisting GPs with womens health clinics and minor surgery clinics
14. Chaperoning
15. Check the emergency drugs and equipment
16. ECG
Clerical tasks
17. Input of general data and clinical information onto electronic patients records
18. Stock taking and ordering supplies of clinical/medical equipment
19. Restocking of clinical rooms as required
20. Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate
21. Preparation of equipment for testing and servicing
Management/Leadership Responsibilities
22. Manage own workload effectively within the practice clinic times
23. Attend and contribute to monthly Practice meetings
24. Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times
25. Work within the Primary Care Practice infection control principals and guidelines
26. Conduct risk assessments in situations where personal, colleague or patient safety may be compromised
27. Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues
28. Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against
Research/Education and Training
29. Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys
30. Participate in regular staff appraisals and performance reviews
31. Undertake appropriate training or development courses as identified through the use of a Personal Development Plan
32. Attend mandatory training as required
33. Assist in the induction of new staff members
Communication/Key Working Relationships
34. Liaise and work collaboratively with the GPs, nurses, practice staff and outside agencies as deemed appropriate
35. Communicate effectively with patients reporting relevant information or concerns to senior staff promptly
36. Explain clinical procedures to patients clearly in order to obtain informed consent
37. Document written and electronic information accurately and professionally
38. Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation
39. Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff
40. Other Duties and Responsibilities
In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs.
Person Specification
Qualifications
Essential
41. GCSE grade A to C in English and Maths or equivalent
42. Care Certificate or equivalent
43. Current phlebotomy qualification
Desirable
44. Qualified to NVQ level 3 or equivalent
Experience
Essential
45. Experience of working in a GP Surgery, community of hospital setting