Practice Manager | Elm Park Dental Surgery
Location: Elm Park, London
Employment Type: Full Time
Responsibilities
Personnel
* Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective setting and appraisal.
* Arrange for and undertake the recruitment and selection of permanent and temporary staff.
* Arrange staff induction and training.
* Organise disciplinary and grievance arrangements.
* Keep and monitor staff records particularly with regard to sickness absence and annual leave.
* Keep the practice’s contracts of employment up to date.
* Coordinate arrangements for appraisal.
* Organise, attend and participate in practice meetings.
Finance
* Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements.
* Take responsibility for and supervise NHS activity returns and receipts, checking monthly schedules.
* Arrange the payment of all staff and associates.
* Ensure the operation of the patient payment policy and the collection of outstanding debts.
* Check invoices and prepare payment cheques for signature.
Patients
* Ensure the operation of the patient recall system.
* Ensure the operation of the practice complaints procedure.
* Deal with patient queries which cannot be dealt with by other team members.
* Keep the practice leaflet and other patient communications up-to-date.
Administration
* Keep all practice documentation up-to-date, including policies, procedures and handbooks.
* Ensure the maintenance of the practice computer system.
* Produce and implement the practice marketing plan.
* Deal with practice mail, in conjunction with the practice owner.
Equipment and Health and Safety
* Liaise with sales and suppliers’ representatives as necessary.
* Ensure that there is efficient stock control and supply procedures.
* Ensure practice compliance with health and safety requirements.
* Ensure that practice equipment is serviced and maintained.
Other Duties
* Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse in exceptional circumstances).
* Arrange and attend refresher and update training for medical emergencies and CPR.
* Work at other practice locations from time to time as required.
Apply Now
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