Lead Your Team to Success
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We're seeking a motivated and experienced Customer Team Leader to join our team. As a leader, you'll be responsible for coaching and developing colleagues to deliver exceptional customer experiences. You'll also manage store operations, including stock accuracy, safety, and compliance.
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What You'll Do
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You'll lead our store team, providing guidance and support to ensure excellent customer service. You'll also be responsible for:
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* Friendly and thoughtful service – giving welcoming, easy, helpful, and thoughtful service every day.
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* Developing your team's capabilities through coaching and training.
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* Making sure the store remains safe, legal, and fully operational.
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* Managing diligence checks and stock accuracy to make shopping great for our customers.
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* Supporting your store manager by deputising when they're not working and delivering HR processes.
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* Leading the way when introducing new products and services in your store.
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* Building relationships and getting involved in your local community.
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Why Choose Us?
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We offer a range of benefits, including 36 days of holiday (pro-rata for part-time colleagues), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. Plus, enjoy 30% discount on all Co-op products in-store, and 10% discounts on other brands.