Merkur Slots Keyholder Nights - Barnsley
Location: Barnsley
Time Type: Full time
Posted On: Yesterday
End Date to Apply: March 20, 2025
Job Requisition ID: JR1001331
It's fun to work in a company where people truly BELIEVE in what they're doing!
Please come and work for us.
We're committed to bringing passion and customer focus to the business.
Position: Keyholder
Hours per week: 16
Pay Rate: £11.80 - £12.80 per hour
Night Rate: £12.80 per hour (11pm - 6am)
Do you have experience in retail or hospitality? Does working in a customer-driven environment appeal to you? Would you like a role with excellent career prospects? If you have answered yes to all of the questions, then we would like to hear from you!
Job Purpose:
To ensure day-to-day operation of a licensed gaming centre, including but not restricted to ensuring that:
* Company operating standards are adhered to;
* Marketing/promotional activities/events are delivered correctly to the customer;
* Physical and personal security is maintained;
* Excellent customer relations are built and maintained;
* Venue is operated in accordance with LCCP.
Main Responsibilities and Key Tasks:
Operational:
* To take full responsibility for the opening, trading, and closure of the venue in the absence of the Venue Manager/Assistant Manager.
* To ensure that the venue housekeeping is of the highest possible standard at all times.
* To routinely clean all gaming centre equipment both before and during trading hours.
* To ensure that all waste bins are regularly checked, emptied, and cleaned.
* To issue customers with change as required and control any personal float allocated.
* To assist with bingo, catering, or any other duties as required.
* To report machine faults in line with Company procedures.
* To help ensure that all stock is correctly accounted for and secure.
Security:
* To ensure that no person under the age of 18 years gains access to the venue.
* To ensure that personal and physical security standards are maintained.
* To monitor the actions and behaviour of customers, noting any suspicious behaviour.
Health and Safety:
* To ensure that all health and safety procedures are adhered to.
Administration:
* To assist with any administration as required.
Promotions:
* To ensure that all promotions are run legitimately and in accordance with current gaming legislation.
Customer Service:
* To promote the Company positively when dealing with customers.
* To ensure that customer service is carried out in line with company standards.
Responsible Gambling:
Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP):
* Preventing gambling from being a source of crime or disorder.
* Ensuring that gambling is conducted in a fair and open way.
* Protecting children and vulnerable persons from being harmed or exploited by gambling.
Other:
* To carry out any other reasonable duties as required.
In keeping with good Company practice, you may be required to undertake additional or alternative duties related to your position as directed by your Line Manager.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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