Service Advisor position in Dorchester
Salary: Negotiable depending on experience, plus bonus and benefits.
We are working with a main car dealership actively seeking a Service Advisor to join their friendly team.
Job Role – Motor Vehicle Service Advisor
Responsibilities include:
* Ensuring customers are informed of necessary service and repair work in a professional manner
* Advising on estimated costs and repair times
* Selling additional products as appropriate
* Managing timescales and collection arrangements
* Producing job cards using the in-house computer system
* Updating customer and vehicle records
* Documenting warranty work per manufacturer policy
* Preparing and completing invoices
Candidate Requirements:
* Previous experience as a Service Advisor in a motor garage
* Full driving licence
The ideal candidate will demonstrate excellent customer service skills, strong rapport-building abilities, and confidence in up-selling opportunities. You will ensure high standards of courtesy and professionalism when interacting with customers and the public.
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