Job Summary
We are currently seeking a motivated team player to take up the position of Service Delivery Manager within Specialist Medicine at Barts Health on a 1-year fixed term contract.
The Service Delivery Manager is an important post within the department, and we are hoping to recruit an innovative and committed colleague who is keen to work with the wider team to develop the service at Bart's Health. The post will have a particular focus on improvement projects.
The post-holder will support the Clinical Director, Divisional Manager, General Manager, and Service Manager in all aspects of the operational delivery of the services and service improvement projects. The successful candidate will provide all-round support for the department and embed an improvement culture in the teams.
Main Duties of the Job
The Delivery Manager is responsible to the Service Manager / Assistant Service Manager for the overall performance of those services within the remit of the role. This position will be responsible for the day-to-day delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls, and resource constraints.
1. Manage key performance targets in your area and demonstrate continuous improvement in patient experience with particular reference to problem-solving.
2. Support the clinical teams and develop service in accordance with their clinical strategy, including Clinical Directors, Consultants, Matrons, and Senior Nurses.
3. Ensure that there are clear and transparent measures of success (KPIs) for your service/s and that these are delivered at the required level.
4. Support the department's implementation of service improvement as appropriate and general development of services.
5. Play a key part in supporting projects and assisting clinical teams in planning and reviewing care pathways.
6. Nurture the staff that you manage to help them develop their knowledge and skills and perform to a pre-determined level.
7. Establish and maintain robust systems to cascade information, receive feedback, and take appropriate action where necessary.
About Us
Barts Health is one of the largest NHS trusts in the country and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
Date Posted
27 March 2025
Pay Scheme
Agenda for change
Band
Band 6
Salary
£44,806 to £53,134 a year per annum inc
Contract
Fixed term
Duration
12 months
Working Pattern
Full-time
Reference Number
259-7109987RLH
Job Locations
Royal London Hospital, London, E1 1FR
Person Specification
Experience
Essential
* Experience at management
* Experience of change management
* Experience of managing people
Desirable
* Experience of the NHS
* Experience of working in large, complex services
Qualifications
Desirable
* Degree or equivalent
Knowledge
Essential
* Awareness of the importance of demonstrating and measuring
* Working knowledge of Microsoft Outlook, Word, Excel.
* Knowledge of Healthcare Governance and Shared Governance
Desirable
* Knowledge of Microsoft Office applications
* Working knowledge of process mapping
* Understanding of the concepts of LEAN
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer Name: Barts Health NHS Trust
Address: Royal London Hospital, London, E1 1FR
Employer's Website: https://www.bartshealth.nhs.uk
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