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About SSE
SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.
Join us on our journey to net zero and help us power change.
About the Role
Base Location: Havant
Salary: £26,609 - £30,472 + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time
A multi-functional role, intended to provide support to the site's Facilities Managers in the delivery of day-to-day Facilities Management (FM) services. Working as part of a team and on their own initiative, the post holder will work to provide an excellent level of customer service for all SSE colleagues and visitors and assist in all aspects of delivering high-quality FM services.
The role will include (but not limited to) the following areas of FM activity:
1. Front of House and reception including administration duties
2. Audit processes
3. Organising maintenance tasks
4. Ensuring effective customer service
5. Dealing with stakeholders and dispute/conflict resolution
6. Management of contractors and other third-party service providers
7. Production of FM related reports
8. Assisting with desk/staff moves
9. Car park management
10. Administration and co-ordination of catering and hospitality services
The role will involve travel, with the post holder required to cover other sites to ensure the delivery of FM Services across the estate. A driving licence is essential.
Key Accountabilities:
1. As an individual and as part of the FM Team, follow FM procedures ensuring that optimum customer service is provided to site occupants.
2. Deliver to set targets and timescales ensuring statutory compliance, regulation and health, safety and environmental objectives are met as per the SHE/FM standards.
3. Ensure that the programmed audit targets are delivered. Maintain a high-quality stakeholder experience. Deal positively with complaints/negative feedback, quickly resolving these in an effective manner.
4. Ensure SSE SHE standards and policies are adhered to and that safe working practices are maintained whether in relation to activities being carried out by the FM Team or external contractors.
5. Carry out Site Safety and Contractor Audits, monitor SEARs and chase actions for sites. Promote and implement SSEs SHE culture and policy.
To be considered for this role, we would love you to have:
1. IWFM level 3 minimum or equivalent experience.
2. Working knowledge of various Microsoft packages including Excel, Word, PowerPoint, Outlook, Office 365, Teams etc; CAFM systems (Planon).
3. Ability to identify, interrogate and resolve problems.
4. Able to work using own initiative and with a large degree of independence.
5. Driving Licence.
What's in it for you?
We offer an excellent package with 34 days of annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working flexibility requirements or adjustments you may require throughout the recruitment and selection process, please contact Fran on 01738 344763.
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
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