Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. The company is a trusted partner for top ownership groups and major hotel brands, maintaining corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. For more information, visit www.highgate.com.
Location
[Insert location here]
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
* Thoroughly clean guestrooms according to standards.
* Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
* Remove all trash and dirty linen from guestrooms and hallways.
* Keep all hallways, public areas and closets clean, neat and vacuumed.
* Restock housekeeping cleaning cart for next day's use.
* Replenish chemical bottles.
* Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
* Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
* Handle items for 'Lost and Found' according to the standards.
* Ensure overall guest satisfaction.
Qualifications
* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
#J-18808-Ljbffr