Customer Account Advisor
Location: Melton Area, HU14
Working Hours: Monday-Friday 8:30am-17.00pm
Salary: £12.05 per hour
Job Type: Temp to perm opportunity
Adecco UK Ltd is recruiting for a Customer Service Representative for a large national organisation to work in a fast-paced, high-energy business-to-business environment.
Main Duties
Responsibilities:
* Handle customer queries in a courteous, professional, and timely manner, striving to exceed customer expectations.
* Process customer orders accurately and efficiently, utilising computer systems and software.
* Provide product information, resolve issues, and offer appropriate solutions to ensure customer satisfaction and retention.
* Keep accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
* Collaborate with the sales team to provide seamless customer support throughout the sales process.
* Continuously enhance product knowledge to effectively address customer inquiries.
* Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
* Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.
Interested applicants must have excellent administrative and numeracy skills, and be hardworking and reliable.
Please apply via this website.
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