At Trinity Managed Services, we are passionate about delivering cutting-edge IT solutions and exceptional customer service to our diverse clients. We are excited to offer a unique opportunity for a driven and ambitious individual to join our team as an Apprentice. This apprenticeship is designed to provide hands-on experience in a dynamic and fast-paced environment, where you'll work alongside seasoned IT professionals, gaining valuable skills in systems management, technical support, and IT infrastructure. If you're eager to kick-start your career in IT and want to learn from the best, Trinity Managed Services is the place for you!
In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team.
Typical Daily Duties:
Using the telephone to answer incoming support calls
Hands on repairing hardware
Resolving issues in office 365
Providing support remotely
Configuring new devices and processing new starter requests
Involvement in password resets and anti-virus configuration
Networking installation and monitoring
Laptop and computer repairs and upgrades
Desired Skills, Qualities, and Experience:
Ability to work well in a team environment
A general passion and interest in IT
Great problem solver
Good customer service skills
Driven to succeed
Good time management skills
A Grade 5/C in English and a Grade 4/C in Maths is required for this role
Salary, Hours, and Benefits:
£14,772 per annum
Monday to Friday, 37.5 hours per week
Hybrid working 1 day at home
25 days annual leave plus bank holidays
Social events Christmas parties
Your Training with Us:
Embark on an exciting journey with our expert training team, gaining the skills, qualifications, and hands-on experience needed to excel in IT support.
Next Steps:
Ready to launch your IT career with us? Send us your application today! Once we receive your CV, our recruitment team will guide you through the next steps, including an informal chat and a formal interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK and valid residency status to apply for this apprenticeship.
Take the first step towards a rewarding career in IT support and apply now!
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