Recently awarded 2 Michelin Keys, and rated number 1 by Conde Naste Readers’ Choice, The Fife Arms Hotel, located in the village of Braemar in the heart of the Cairngorms National Park, is recruiting an experienced Ghillie (Concierge) to join the team. You will consistently provide first class service to our guests, exceeding the expectation of our guest experience in every aspect of their stay. You will be the ultimate host and guide to our guests, providing them with an unforgettable experience. Seizing opportunities to upsell and maximise revenue by making informed recommendations based on in depth knowledge of the hotel, guest experiences and activities available. You’ll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community. Our successful Ghillie will have: Proven experience from within a similar luxury hospitality environment. The enthusiasm and willingness to learn. Initiative, emotional intelligence and strong communication and organisation skills. A passion and ambition to deliver exceptional experiences. Due to the insurance requirement for leading guided driven guest tours, applicants must be 25 years or older and hold a clean UK driving license for at least 2 years. What’s in it for you? 30 days holiday Free annual guest experience for you and a plus one Enhanced pension scheme Free food and drinks whilst on shift Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles, New York and Menorca Amazing sports and social events Life Assurance Health benefits including a health cash plan Employee Assistance Programme Career development opportunities tailored around your aspirations and goals About Artfarm and The Fife Arms Hotel Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurants in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place. Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie’s our glamorous and elegant Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our more relaxed Drawing Room – all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team. Want to join the family? Apply today