Data Centre Support Engineer (IMAC) - Lewisham - £38K-£40K p.a. + Inner London Allowance + OT
Due to an increase in workload, our DC team are recruiting an experienced Data Centre Support Engineer. The role will primarily involve the provision of cabling activities, i.e., installation, termination, and testing of all data centre interlink cabling & patching using CAT-5e, CAT-6/6A, and fibre optic cabling (single and multi-mode), but not limited to IMAC-D and the escorting of external resources.
You will also be involved in DC hardware deployments at all stages from physical delivery through to the end-point installation. The hardware consists of the main industry OEMs including HPE, Dell, and IBM Servers plus various standard network devices.
Based on a large customer site in Lewisham, the team covers a 37.5 hr week across 9-5pm Mon - Sun (including alternate Saturdays).
Tasks will include (but are not limited to):
1. Installations, maintenance of customer equipment.
2. Installation, termination, and testing of all data centre interlink cabling, including CAT-5e, CAT-6/6A, and fibre optic.
3. Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handle customer-relations problems promptly and appropriately.
Required skills and attributes:
1. Must have strong knowledge of HPE Proliant, Blade Servers & Dell Servers.
2. Experience of patch cabling in DC environment.
3. Good knowledge of Service Now (SNOW).
4. Sound knowledge of ESD working practice.
5. Sound knowledge of general Health & Safety.
6. Good MS Office tool skills.
7. Strong customer relationship skills and ability to manage complex customer problems.
8. Display calmness and the ability to solve problems under pressure.
9. Team player with strong interpersonal skills.
10. Good communication skills, both written and verbal.
Interviews ASAP, start April/May 2025.
Stuart Graham
Click Recruitment
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