Role: Field Service Engineer Location: West Midlands
Automotive
Owen Daniels Recruitment has engaged with a key client and an established Design & Manufacturing company providing a wide range of services to the Off – Highway Vehicles industry, and high-profile clients. Due to team & project growth an opportunity has arisen for a Field Service Engineer to join on a permanent basis.
To deliver technical repair services for all construction products manufactured in the West Midlands and sold within the UK
Dumper
Create detailed technical reports using the CRM system, documenting identified faults and the repair methods used to ensure field issues are clearly understood and all necessary information is recorded.
Offering technical assistance to the clients Aftermarket TM’s, dealers, customers, and end users through CRM, phone, or in person to facilitate quick issue resolution.
Assessing warranty coverage for machines before site visits and securing purchase orders for non-warranty costs.
Assisting with machine repairs or rework at the Workshop Facility (e.g., Service, Prototype, or Pre-Series Field Follow units).
Identify technical training needs and, where appropriate, deliver localized training to regional aftermarket team members and dealers on servicing and repairing equipment.
NVQ Level 3 or higher in Electrical or Mechanical Engineering.
Mechanical and Electrical fault finding and diagnostics experience including hydraulics
Full UK Driving License.
Group Life Assurance
~ Company Van and Fuel Card
~ Pension
~ Employee Assistance Programme
~ Eye-care vouchers
~ 33 days holiday (5 day working week)
~ Company sick pay
If you could be interested in the role as a Field Service Engineer, please apply with your latest CV, Salary expectation and availability as soon as possible.