Milestone is searching for a Security Analyst/Incident Coordinator to serve our growing business at a Fortune 500 enterprise client. The team is responsible for ensuring continuous infrastructure reliability for multiple revenue-generating services.
How You Will Make an Impact:
* Provide support through security operations incident management processes to protect and/or restore service operations as quickly as possible and minimize impact on customers.
What You Will Need to Succeed:
* Minimum 3 years of experience working in 24x7 enterprise operations, preferably security operations
* Minimum 1 year of experience working with SIEM, including running investigations (correlating events on different aspects such as source/destination addresses, usernames, and process names)
* Demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management
* A sound understanding of TCP/IP and networking concepts
* Understanding of network design principles and knowledge of the OSI model.
* Flexibility around being on-call or a scheduled rotation
* Service-oriented approach to resolving customer escalations, incident handling, and response
* Superior written communication skills
* Strong deductive reasoning, critical thinking, problem-solving, and prioritization skills
* Ability to rapidly find, assimilate and synthesize information correctly while under pressure
* Bachelor's Degree in any stream is preferred
Preferred Skills:
* IT-related degree or certification
* Prior experience analyzing data and pulling service logs to investigate trends and identify errors
* Network, Security, or Platform certification(s) (S, N, MCSP, CNA) is a plus.
* Ideal candidates have strong experience with SIEM tools and security event processes.
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