Beacon fell visitors centre

Beacon Fell is an area of outstanding natural beauty and not only great to visit it’s also a great volunteering opportunity as we are recruiting volunteers to help support at the Visitors Centre, Beacon Fell Country Park.

This role involves being the first point of contact for visitors in need of information, help and guidance in the Visitors Centre, so that they can make the most of their visit and have an even more enjoyable day out. It’s a face-to-face role making it a great chance to meet people from near and far. The opportunity also requires some general duties i.e., keeping the Visitors Centre tidy and managing displays.

Although full training will be provided, volunteers will need to be able to use their initiative and organise what needs to be done without supervision.

The Centre Volunteers are required Tuesday to Sunday. Each volunteering session is up to 3 hours, so either a morning or afternoon slot once a week. The hours are flexible with a scheduling system to ensure the centre is covered.


Responsibilities:

* Provide face-to-face guidance to Beacon Fell visitors.
* Ensure the Centre is tidy and maintained.
* Help to keep displays updated.
* Ability to provide support to colleagues.
* Act as an extra set of eyes to ensure visitors are happy.
* Ability to handle customer situations with professionalism.
* Comply with the Volunteer Acceptable Use Guidelines.


Required Qualities:

* Local knowledge would be an advantage.
* Must be a good communicator, friendly & approachable.
* The volunteer should have patience and understanding.
* Confidence in supporting all ages and all members of the public.
* To be reliable and committed to providing a good service.
* A commitment to the project.
* Regular attendance at an agreed time.
* Consistently accurate work.
* Competent.
* Able to use own initiative.


Training:

Training will be provided in the form of online awareness modules and on-site trainer-led. Volunteers will be asked to regularly refresh training when required.


Required Age:

18 years +


Schedule:

Tuesday to Sunday, flexible scheduling available.

Beacon Fell Visitors Centre, Carwags, Goosnargh, PR3 2NL


Apply for this role

If you are interested in this opportunity please contact the Volunteer Co-ordinator for a chat, or click apply now.

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