Are you passionate about enhancing the student experience? Do you have the drive to ensure every student feels supported and welcomed? Can you thrive in a dynamic environment where your initiative makes a real impact? We are currently looking for a College Services Officer (CSO) to join our busy team in a vibrant education setting based on campus at Keele University As a College Services Officer (CSO), you will play a vital role in managing the critical aspects of the student life cycle including support services, enrolment processes, and academic infrastructure. You will be responsible for providing highly responsive customer service, driving student retention initiatives, and promoting student welfare. Your proactive approach will help create a welcoming environment for students as you assist with accommodations, arrivals, and various enrichment activities, ensuring their college experience is nothing short of exceptional. Hours of Work: Full Time, Permanent Salary: �24,350 to �25,550 per annum College Services Officer (CSO) Requirements: Proven experience in a similar administrative or support role within an educational environment. Strong communication and interpersonal skills, with a commitment to delivering excellent customer service. High energy levels and the ability to work proactively within a cross-functional team. Organisational skills with the ability to manage multiple tasks and priorities effectively. Familiarity with compliance and reporting processes, particularly in an educational setting. Meet the Organisation: Who We Are and What We Do We are committed to providing an exceptional educational experience that empowers students, promotes their success, and cultivates a vibrant community where diversity is celebrated. Our dedicated team works collaboratively to support learners at every stage of their journey, making every day at our college engaging and rewarding. If you think you are suitable for this College Services Officer (CSO) role, please apply now Join our enthusiastic team and help shape the future of student support in our college