Migrant Help are currently looking for a Compliance Officer to join our supportive and dynamic Quality Team, on a full-time, permanent contract. In return, you will receive a competitive salary of £30,845 per annum.
This is a home-based position.
About us:
Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
The Compliance Officer role:
?The successful candidate will be organised and decisive, have demonstrable experience of internal and external audits including planning and supporting the teams to ensure a positive outcomes and be passionate about protecting our vulnerable clients.
The scope of this role is to work as part of the Migrant Help Quality Team to ensure compliance against our certifications and accreditations, including ISO9001, ISO27001, ISO45001 and Advice Quality Standard, and to support continued certification against these standards. This includes carrying out regular checks and audits to ensure our clients receive the most appropriate and effective service and support, in line with our standards and frameworks, reviewing processes and procedures, as well as liaising with our external auditors and certification bodies to arrange and coordinate our (re)certification audits. You are expected to work closely with operational and support services teams to ensure compliance and to raise awareness and understanding of the standards and accreditations across the organisation.
If you have a strong eye for detail, have the ability to give effective feedback which drives positive improvement and are looking for an exciting role that makes a difference, we’d love to hear from you!
Key responsibilities of our Compliance Officer:
Carry out regular checks, assessments and internal audits across our services as scheduled, creating thorough audit reports with relevant findings raised.
Identify root causes of any non-conformances and create improvement plans to ensure non-conformances are addressed and rectified.
Maintain the Integrated Management System and ensure its continuous effectiveness and relevance within the organisation, this includes, but is not limited to, maintaining the Corrective Actions Log, Risk Register, Legal Register, Objectives, Performance Monitoring, etc.
Be the point of contact for external audits, preparing the teams, coordinating dates and availability, communicating any relevant information and attending the audits with the operational leads.
Organise the monthly IMS meetings and biannual Management Review Meeting, this includes gathering discussion points, preparing the agenda, making minutes, and updating the action log.
Work collaboratively with other teams, including our Asylum Support Services, Modern-Day Slavery Services and other operational teams, to support continuous improvement.
Ensure any new services, projects, teams and offices adhere to the relevant requirements.
Support with any relevant submissions to contracting authorities within the set deadlines.
Create and maintain relevant training, as well as introducing new starters to the requirements set out in our certifications and accreditations.
Keep up to date with legislation, regulations, and contract requirements
Undertake any other duties which may be assigned by the Head of Quality
Skills and experience we are looking for in our Compliance Officer:
Experience of external audits, including organising, planning and supporting the teams to ensure a positive outcome.
Demonstrable experience and understanding of ISO standards, specifically relating to ISO9001, ISO45001 and ISO27001
Excellent internal auditing skills, including planning, active listening, professional skepticism, understanding new information, report writing and root-cause analysis
Ability to identify, assess and review risks
These are some of the benefits we offer
Flexibility and work life balance
Enhanced family friendly provisions
Additional holiday entitlements
Perkbox benefits
Non-contributory pension scheme.
Closing Date: 3rd March 2025
If you are interested in becoming our new Compliance Officer, please click 'APPLY' today. We look forward to hearing from you