Key Responsibilities: Provide assessment, diagnosis, and treatment at first point of contact by attending to patients according to their needs either in the practice sites or patients homes. Act as an autonomous clinician, with the support and guidance from the GPs Diagnose and manage both acute conditions, integrating both drug and non-drug-based treatment methods into a management plan. Accurately triage and prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical and drug history. Recognise, assess, and refer patients presenting with mental health needs Telephone triage as appropriate for clinics and home visits and provide access to GPs as necessary. Evaluate clinical information from examination and history taking and initiate appropriate treatment and / or referral, including admission to hospital if required. Signpost appropriately to other services in the identified healthcare pathway and to refer patients to appropriate care settings, within locally agreed healthcare pathways. Maintain accurate and systematic documentation of patient interactions and clinical care provided, including adverse events. Advise and support members of the public on healthy lifestyles, health promotion and disease prevention. Provide clinical advice to other members of the team where appropriate. Responsibilities underpinning the role: To develop and facilitate a good working relationship with practice and community teams. To plan and organise own workload, and to support colleagues as well as patients and carers. To attend meetings of relevance as agreed with the post holders line manager. To undertake any other duties commensurate with the post holders grade as agreed with the post holders line manager. Professional: Input to and extract information from clinical IT system. Work collaboratively with other members of the health care team such as the, staff in Care Homes, Ambulance Service, and Secondary Care etc. Participate and contribute to clinical meeting Work within the requirements of Data Protection legislation as it applies to patient records. Adhere to HCPC Code of Professional Conduct At all times practice within the scope of professional practice Safeguarding All members of staff have a responsibility to ensure the Safeguarding of patients within the organisation. Ensure knowledge of Safeguarding policies and training is up to date Confidentiality In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, member practices, staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data Keep up to date with IG and GDPR legislation Health & safety The post-holder will ensure the promotion and management of their own and others health, safety and security as defined in the organisations Health & Safety policy and the Infection Control policy and published procedures. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues Personal/Professional development The post-holder will participate in any training programme implemented by GP Health Connect Limited/Senior Pharmacist as part of this employment Quality: The post-holder will strive to maintain quality within the organisation, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Develop and maintain effective working relationships with colleagues Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Act corporately as a member of the team and take a shared responsibility for the development of strategy, effectiveness and culture of the team and the organisation Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with team members and other stakeholders, including shareholders, contract holders, subcontractors, practice managers and other practice staff Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services Apply relevant policies, standards and guidance of practice within which you work Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate