Job summary An exciting opportunity has arisen for a Band 4 Cellular Pathology Officer Lead to join the Cell Path team. The post holder will be responsible for ensuring robust systems are in place for the management and co-ordination of the Cellular Pathology office, providing comprehensive administrative support and knowledge to the Consultant Histopathologist's team, and management team in Pathology. To also provide leadership to the Cellular Pathology Admin & Clerical team in order to successfully achieve the current Histology cancer waiting times target and to provide high level, professional and confidential support to the Operational Manager and Lead BMS covering all aspects of the service provision, ensuring the delivery of a high-quality histology service. There will be a requirement for some weekend working as part of this role ,this will be in line with the 6/7 day working in the Laboratory. This may involve, from time to time, working out of normal hours. We are looking for someone with fantastic organisational skills and the ability to plan ahead whilst being reactive to change is imperative. Most importantly a great communicator most effectively with colleagues at all levels. You will need to be resilient, flexible, influential and informative as well as having a positive 'can do' attitude. Main duties of the job Communication and escalation to the senior pathology management team regarding the Histology Department's performance and trends monitoring the 2 week waits turnaround times. (2WW TAT)/Cancer Escalations. Working towards supporting the lab with Digital Pathology. Liaison with service users including the team external to pathology sensitive information including breaches to local and national benchmarks. Responsible for working with colleagues across Pathology MSE and maintaining the Trust's good relationships with external agencies including other Trusts. Use a variety of approaches in liaising with histology users and colleagues within Pathology to gain the best outcome for the service in line with departmental objectives. Produce, review and finalise high quality responses to complaints in line with the Trust's procedures and protocols. Regularly promote and encourage open communication to ensure good wellbeing in the workplace. Support the delivery of both regular and adhoc information to clinicians and Managers for monitoring of service performance. Please note that the job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. About us We promote a friendly and approachable team atmosphere to ensure everyone is able to hit their targets and deliver the service we all want to provide. We also offer a supportive environment for every member of the team to develop and achieve their potential. The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. Date posted 08 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 223-CPL-889 Job locations The Royal Shrewsbury Hospital Mytton Oak Road Shrewsbury SY2 8XQ Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Person Specification Qualifications Essential Educated to GCSE, A-Level in Mathematics and English, NVQ or equivalent qualification Equivalent experience gained working in the NHS Desirable Certificate in using Microsoft Office Applications. European Computer Driving license Skills Essential Knowledge of Microsoft applications (Word, Excel, Access, Outlook). Evidence of organisational and time management skills Desirable In depth knowledge Of NHS data sets and statutory returns Excellent analytical and numeric skills and methodical approach to problem solving Experience Essential Experience of working in Information management Desirable Previous NHS experience Other Essential An effective and supportive team player Flexible with an ability to multi-task and work in a fast-paced environment Excellent attention to detail and high level of accuracy Capable of working with high workloads and to strict deadlines To work at PC/VDU for a prolonged period of time Willingness to be involved in n weekend and extended hours, bank holiday working. Ability to travel across both hospital sites Person Specification Qualifications Essential Educated to GCSE, A-Level in Mathematics and English, NVQ or equivalent qualification Equivalent experience gained working in the NHS Desirable Certificate in using Microsoft Office Applications. European Computer Driving license Skills Essential Knowledge of Microsoft applications (Word, Excel, Access, Outlook). Evidence of organisational and time management skills Desirable In depth knowledge Of NHS data sets and statutory returns Excellent analytical and numeric skills and methodical approach to problem solving Experience Essential Experience of working in Information management Desirable Previous NHS experience Other Essential An effective and supportive team player Flexible with an ability to multi-task and work in a fast-paced environment Excellent attention to detail and high level of accuracy Capable of working with high workloads and to strict deadlines To work at PC/VDU for a prolonged period of time Willingness to be involved in n weekend and extended hours, bank holiday working. Ability to travel across both hospital sites Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address The Royal Shrewsbury Hospital Mytton Oak Road Shrewsbury SY2 8XQ Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)