Job Description
Housing Officer - Liverpool - 6 month contract
We have an exciting opportunity to recruit an experienced Housing Officer in Liverpool for a minimum of 6 months, with hybrid working and hourly rates up to £22.50 per hour.
Your new role
* Provide housing & tenancy related support, acting as a key contact for customers, ensuring visibility within the community and encouraging customer involvement
* Managing low level arrears, providing financial support to customers and implementing payment plans where appropriate
* Managing caseload of low & high level ASB cases and other tenancy breaches including the use of early intervention measures, preparing legal casework and self-representation at court if required
* Completing signups, viewings, new tenancy sign ups and tenancy reviews
* Void management and repairs
* Estate management
* Supporting colleagues across the business and working in partnership with external agencies and stakeholders
What you'll need to succeed
1. Proven experience in a Housing/Neighbourhood Officer role, delivering housing & tenancy management services
2. Experience of dealing with low & high level ASB cases and low level arrears with knowledge of re...