Provide essential administrative, organisational and business support to an executive leader:
* Act as gatekeeper in relation to external meeting requests and internal requirements
* Own all aspects of diary management, coordinate schedules, meetings and appointments across time-zones, anticipate clashes and respecting personal commitments, often with last minute alterations
* Manage email inboxes, including deleting junk, filing, responding to meeting requests & invitations where relevant, flagging urgent enquiries and drafting emails as directed
* Answer calls and relay all messages in a prompt manner
* Meet and greet external clients, provide refreshments
* Facilitate all aspects of in-person and virtual meetings. Research locations, book venues, set-up rooms, order refreshments. Record meeting minutes, circulate actions and monitor & report on progress
* Book business travel arrangements, including flights, transportation, accommodation, dining and entertainment, ensuring expenses are in line with company policy
* Provide full support with overseas trips, compiling itineraries and managing a busy schedule whilst the EVP is abroad, working adjusted hours due to different time zones
* Process monthly expenses plus reviewing/obtaining approval for expenses of direct reports
* Review and approve time-off for direct reports of executive leader
* Event management - organising tickets to award shows, seating plans, invitations and organising after parties
* Organise client and staff entertainment, social events and public appearances
* Manage company ticketing for Royal Albert Hall and UK/international gigs
* Own all admin, including filing, correspondence and maintaining up to date contact details
* Attend and participate in senior management/internal/client meetings
* Ad-hoc admin assistance to visiting executives and senior management team
* Contribute and distribute bi-weekly company newsletter
* Manage and coordinate issues with Facilities/IT teams
* Research and purchase gifts for clients and staff
* Maintain close contacts with writers, clients, affiliates, other WCM and WMG offices
* Regularly liaise with other EAs in the WCM/WMG network re: standard processes
We are looking for an experienced Executive Assistant with exceptional organisational and interpersonal skills to provide essential administrative and business support to an executive leader who manages and leads the UK arm of the business but also heads up the international A&R side of Warner Chappell Music. The role will occasionally involve providing general support and co-ordination for visiting executives. You will enjoy global exposure to all sectors of our business, including inter-departmental collaboration within Warner Chappell and the wider Warner Music Group. We welcome forward-thinking applicants looking to grow their experience within our dynamic and evolving company., Excellent diary management skills with experience of coordinating a hectic and ever-changing schedule!
* Discreet, knows how to identify and communicate sensitive information
* A born planner, someone who enjoys prioritising a busy workload
* Easily anticipates - and meets - the needs of others
* Outgoing and friendly with a professional demeanour
* Flexible and self-motivated, happy to work outside of standard office hours
* A self-starter who is not afraid to take initiative, who enjoys working autonomously with minimal supervision
* An effortless collaborator, driven to work interdepartmentally to streamline and improve business practices
* Un-knockable, with a 'can do' approach to troubleshooting
* Impeccable communication written and verbal communication skills
* Strong numeracy and literacy skills
* Detail oriented with excellent level of accuracy
* Hyper organised, with first-class co-ordination, time management and prioritisation skills
* Dedicated, positive, diligent and always open to learning; a growth mindset, willing to learn new skills to adapt to the business' evolving needs, learn new skills and expand knowledge of the industry
* A team player who forges strong relationships with people at levels (internally & externally)
* Comfortable with all new digital media
* Outstanding computer skills (Word, Power Point, Keynote, Excel (incl. Power Query/Power Pivot), Outlook and Mailchimp) are essential
* A good eye for design with experienced in creating engaging presentations
We'd love it if you also had:
* An interest in and appreciation of different countries and cultures
* Additional professional qualifications, including a degree or further study
* Experience of working at an executive support level
* Experience of working in the music or entertainment industries
* Experience using Monday.com or similar project management tools
* Experience or interest in technology and harnessing the power of data to derive business insights..
* A track record in successful project and event management
At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
* Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
* Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
* Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
* Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.
We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sex or sexual orientation, race, ethnicity, religion or belief, disability, and any other protected characteristic or identity. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. Warner Chappell Music (WCM) is the music publishing division of Warner Music Group. We are interested in those who can join and contribute along our company's values: Curiosity, Collaboration, and Commitment. We value input, ideas, and feedback from everyone at every level and the voices and contributions of every team member at WCM matter. At WCM we put the songwriter first, offering high touch service to move the cultural dial across the globe. We want team members who have a service-oriented mindset and care about the collective work. We are searching for those who are comfortable thinking globally while leveraging local expertise. We are Warner Chappell Music - where songwriters are heard., We are Warner Chappell, where songwriters are heard. With offices in more than 40 locations around the world, we pride ourselves on how our local expertise drives global success for our dynamic roster of songwriters. Within our UK office we house several international divisions, as well as dedicated local UK teams, to drive strategy and development across both our global and local publishing operations. The role will report into the Managing Director, UK., At Warner Chappell Music, we shape the culture of songwriting and champion songs that resonate for generations by creating transformational opportunities for songwriters everywhere. Before the fans and fame, the soundtracks and syncs, there is the song. And before the song comes the songwriter - the heart of an art form that defines generations, and the soul of our business. Songwriters are our inspiration; we are their partners, collaborators, and crusaders. Songwriters shape culture; and here at WCM we help hone their craft, build their careers, and protect their legacies. We value curiosity, collaboration, and commitment - which helps set us apart and helps us in our commitment and global service to our songwriters. We are Warner Chappell Music - where songwriters are heard.