About Us
Alexander Mae (Bristol) Ltd is a leading provider of pension administration services. We have over 800 staff across five offices in the UK and globally.
The Job Description
As a Customer Service Advisor, you will be responsible for providing support to our clients. This will involve:
* Answering client inquiries via phone, email or in person
* Providing information and guidance on pension administration
* Resolving client issues and complaints
* Working collaboratively with other teams to deliver high-quality service
Requirements
To succeed in this role, you will need to have:
* A strong understanding of customer service principles
* Excellent communication and interpersonal skills
* Able to work well under pressure and meet deadlines
* Basic knowledge of pension administration would be an advantage
Why Work for Us?
We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. In addition, we offer a range of benefits, including a pension scheme with employer contributions, flexible working hours and annual leave, and opportunities for professional development and career progression.