The role of Regional Performance Manager within our retail team plays an important part in the success of the efficient day-to-day running of Merchandising services within all retail stores.
You will lead and support Merchandisers to execute a retail plan to meet achievable goals to drive sales and profitability through the performance and development of multiple Merchandising Teams.
You must ensure that your team are operating in line with all company's standards, policies and procedures whilst managing compliance and delivering consistent operational and commercial standards in all stores.
Delivery of all KPI's, through effective planning, by supporting and coaching individuals in order to meet business targets.
Assess and review performance providing effective action planning with the Merchandising teams in order to deliver continuous improvement and team development.
Accountability for monetary budget for payroll and expenses.
Monitor the sales performance of stores.
Manage the teams to deliver stock takes and stock loss within target, ensuring that the stock management processes are maintained to minimise markdowns, waste and availability.
Communicate all business and regional objectives to your teams.
Identify underperforming stores to develop and deliver a robust plan to drive performance within the region.
Manage compliance in the delivery of all promotional and trading activity.
Work with all stores and field teams, building relationships and supporting communication.
Hold/Attend regular team meetings, delivering key business messages, celebrate success, share best practice and drive consistency across the region.
Support in the development of new business opportunities.
Lead and support in the development of new policies, procedures and technology.
Develop a culture of teamwork, resilience and high performance.
Ensure that training, coaching and development of Merchandiser/Brand Ambassador colleagues is delivered in stores.
Oversee the management of recruitment, colleague inductions and training in all Stores.
Review and manage the performance and development of Merchandiser/Brand Ambassadors.
Complete regular performance reviews with direct reports via the one-to one' process.
Achieve agreed KPI's as set by the business.
Ensure the team delivers, represents and always maintains exceptional standards of Dee Set and each stores brand is championed in a smart and professional manner.
Develop and maintain the image and perception of the Dee Set brand and ensure it is known both internally and externally for its exceptional service.
All customer complaints are to be dealt with in a positive, efficient, and professional manner.
Analysis of statistics and various other data to determine level of service and implement improvements.
Keep up to date on company information and training information to improve own and team's product knowledge on an ongoing basis.
Strong leadership commercial acumen, decision making, people management and development are essential for this role.
Articulate credible and strong influencer, able to build and maintain strong relationships across all areas of the business.
The willingness to be flexible and available to meet the demands of the business to be successful.
Salary: Up to £35k depending on experience
Company Car or Car Allowance
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