Use a range of verbal and nonverbal communication techniques to communicate effectively with individuals and/or their family or carers in order to elicit co-operation and establish an appropriate intervention plan. This may include potentially difficult or stressful situations or where there may be barriers to understanding e.g. cognitive problems, hearing, visual, or speech impairment, confusion, anxiety, cultural, or language barriers. Create an environment that promotes effective communication with individuals and their family/carers, and the multidisciplinary team by establishing effective communication networks and demonstrating skills in empathy, reassurance and the ability to motivate others. Communicate complex assessment and treatment plans to individuals and their family/carers; dealing sensitively with distressing or emotional issues which are potentially emotive and respecting the dignity and rights of the individual and their family/carers e.g. encountering resistance, anger or aggression from carers/family who believe that the service user should be admitted to hospital. Establish and maintain excellent communication networks with members of the multiagency team, statutory organisations, private and voluntary sector as appropriate when planning a service users intervention. Be a point of reference for the team with regards to complex service user cases within the specialised area. Take a lead role in education and development of competencies of support staff via formal talks, on the job evaluation and competency based assessments. Contribute to educating individuals, carers, health professionals, about the management of health impairment and management within the service users social and physical environment Maintain good working relationships with individuals; their family/carers, colleagues, and personnel from statutory and non-statutory agencies. Deal appropriately and professionally with general enquires regarding the rehabilitation programme in accordance with local authority and UHB procedures and the operational policies: this may involve a pro-active approach to dealing with complaints. Provide education and/or training to: other health and social care professionals internal and external to the team; statutory and non-statutory agencies and the general public. Prepare presentations and handouts for these sessions. Use supervision and/or consultation in order to promote personal effectiveness. Have postgraduate experience in a specialist area related to physical rehabilitation. Maintain the highest possible clinical and professional standards, abide by national guidelines and standards relevant to clinical caseload and to take into account current evidenced based practice. Take responsibility for maintaining own competency to practice through Continuous Professional Development (CPD), and maintaining a professional portfolio in accordance with guidelines from the HCPC, which is required for professional registration. Develop specialist skills and expertise within the field of acute assessment and community rehabilitation. Undertake reflective practice and to contribute to the debate on a range of clinical issues relating to the delivery of services for across organisation boundaries. Contribute in the development of standards and outcome measurement for good practice for service users. Proactively engage with other Occupational Therapists, and staff of other professional groups to progress innovations and improvements in practice. Be able to balance professional issues such as confidentiality and duty of care in a multi-disciplinary/multi-agency setting in order to work effectively. Promote professionalism for Occupational Therapy, both internally and externally. Engage in regular supervision with the Clinical Lead. Acknowledge limitations in own practice and seek help to develop professional competencies/practice. Participate in performance appraisal reviews as an appraisee and appraiser. Be actively involved in peer support, development groups and occupational therapy specialist sections for the defined clinical area and other professional development activities, as appropriate. Identify and be responsible for own learning relevant to the clinical area and apply this specialist knowledge. Be responsible for keeping up-to-date with own mandatory training. Maintain and develop knowledge of evidence based practice in the areas of expertise, developing specialist knowledge of assessment, rehabilitation and discharge services. Be an active participant in the in-service training programme including: tutorials, individual training sessions, external courses and peer review. Contribute to the local training programme, demonstrating a willingness to learn. Use advanced clinical reasoning skills and assessment techniques to identify barriers to improved health status and functional independence. Work with the individual to develop an appropriate intervention plan. The management of the individuals barriers will potentially evoke extreme emotional responses from them. This will require sensitivity and empathy from Practitioners. Formulate individual intervention plans for service users based on a sound knowledge of evidence based practice and intervention options using clinical assessment, reasoning skills and knowledge of treatment interventions. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.