A vacancy has arisen for a Technical Services Officer to join our Technical Department on a full-time, permanent basis within the Dawn Farms (DF) group in the UK to support the Technical Services Manager.
Job overview:
Within this role, you will report to the Technical Services Manager, gaining direct exposure to multiple technical functions of a fast-paced, growing food manufacturer, while working closely with production and other support functions of the business.
Purpose of the role:
The purpose of the role is to work closely with the factory teams to ensure that customer and external audit requirements, including BRC, M&S, and Tesco, are met. You will support in maintaining and improving standards of product safety, legality, traceability, and quality through the management of technical aspects such as pest control, customer complaints, and CCP validation.
Key Responsibilities:
The role will be a key part of the Technical Services Team, where you will have responsibility for the management and enforcement of site systems, along with technical processes to drive KPI standards through active engagement, problem-solving, and building relationships. There will also be an opportunity to be more hands-on and factory-focused as a support role for the Quality Assurance team to audit the GMP standards of the factory and use your experience and knowledge to educate staff towards continuous improvement.
We are looking for someone who is flexible, has a strong understanding of food technical requirements, HACCP, and what good looks like in a food factory. Above all, we are looking for an enthusiastic individual who can learn quickly and work well with key stakeholders in reviewing and driving factory standards.
Skills, Qualifications & Experience Required:
* Experience within food manufacturing
* Product specification experience is desirable
* Ability to communicate at all levels, both written and verbal
* Excellent attention to detail
* Good numeracy and literacy skills
* Strong IT skills – competent user of Microsoft Office
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
* Free parking
* On-site parking
* Sick pay
Schedule:
* 8 hour shift
* Monday to Friday
Application question(s):
* What experience of working with pest management, customer complaints, CCP validation, or customer/supplier communications do you have? Please provide a brief summary.
Work authorisation:
* United Kingdom (required)
Work Location: In person
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