Description Position: Customer Service & Sales Support Location: Office-Based – Coulsdon Salary: £16,000 Hours: Part time - 12:30 PM – 5:30 PM, Monday to Friday Experience: Ideal for those with customer service experience Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we have the perfect part-time opportunity for you What You’ll Be Doing Processing customer quotes and orders with precision and care Handling inbound calls & emails, ensuring every customer receives first-class support Building strong customer relationships – they’ll know you by name Upselling & cross-selling to maximize sales opportunities Proactively following up on quotes to convert them into orders Managing expectations & resolving queries with confidence Working collaboratively to maintain our high customer experience standards Requirements What We’re Looking For A friendly, customer-focused attitude with excellent communication skills Ability to work efficiently under pressure while maintaining accuracy A problem-solver who goes the extra mile to exceed expectations Strong attention to detail and a proactive approach to challenges Previous experience in customer service or a sales support role is a plus Benefits Why Join Us? Be part of a dynamic team where your work makes an impact Gain valuable experience in a growing business Enjoy a supportive workplace that values continuous improvement and has a warm welcoming team. Play a key role in driving sales success and building customer loyalty If you’re ready to take your customer service skills to the next level in a fun, fast-moving environment, we want to hear from you Training provided for the first 4-6 weeks Bottled water and Juiced provided daily for free Free on-site parking Once a month Lunch provided