Senior Ocean Export Operator
Wythenshawe - Manchester
Up to 38k DOE
Role
To plan and co-ordinate the shipment of goods via ocean freight, meeting customer expectations whilst ensuring high compliance and maximising gross profit.
Duties and Responsibilities
* Proactively communicate with clients to ensure transparency
* To work closely with both internal and external parties to ensure shipments are transported in the most cost effective and efficient way
* Route planning for transporting goods overseas; bookings with hauliers and carriers
* Negotiating costs and service while maximising profitability
* To work with overseas partners to follow up routed enquiries
* Handle and control shipments from start-to-finish, ensuring milestones are updated
* Invoicing shipments in line with quotations and credit agreements set
* Prompt processing of costs and purchase invoices as required
* Issuing quotations to clients in a prompt and competitive manner
* Any other day to day export operations
* Liaising with sales teams to help with business development
Knowledge / Skills and Experience
* Good knowledge within the industry
* Exceptional customer service skills
* Great attention to detail with high accuracy
* Problem solving skills
* A high level of written and oral communication
* Able to work independently and as part of a small team
* Willingness to keep up to date with changes...