An IT support and services company is expanding and requires an IT Planner / Scheduler to work in their Chesham office from 8 am - 5 pm, Monday to Friday.
THE ROLE:
Working closely with the Operations Team, you will plan and schedule a team of 18 IT engineers to ensure they are utilized effectively and efficiently with the ultimate aim of providing outstanding client service.
This includes:
1. Planning and scheduling service tickets
2. Coordinating installations
3. Liaising with clients, providing progress updates
4. Participating in meetings and contributing to process improvements
5. Escalating tickets when required.
KEY SKILLS & EXPERIENCE:
1. Proven track record of planning/scheduling
2. A keen interest in computers, networks, and technology
3. Ability to prioritize competing demands in an organized and methodical manner.
SALARY & BENEFITS:
1. £30,000 - £36,000, dependent on experience
2. 20 days holiday + public holidays + additional leave
3. Company pension
4. Life insurance
5. On-site parking
6. Cycle to work and tech scheme
Please apply today by sending your CV.
No overseas applicants please; visa applications will not be considered.
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