My Credit Controllers Ltd is growing and we’re looking for someone to join our team. You will be responsible for your own client ledgers, working closely with our clients and their customers to resolve any queries, chase for payments, and maintain those important customer relationships.
What will you be doing?
The successful candidate will receive on-the-job training to be able to undertake the following:
1. Analysis of clients aged debtors
2. Exploration of the reason for delayed payment
3. Liaise with customers to ensure payment is received
4. Maintaining client/client-customer communications
5. Create and monitor payment plans for debtors
6. Data entry of prospect details into the system
7. Ensuring reports and notes are tidy and accurate
8. Adherence to company policies and procedures
9. Adherence to GDPR policies and procedures
Key Requirements
1. Personable - Friendly, courteous, and polite. The candidate will need to be a strong communicator and capable of building new relationships with customers.
2. Professional - Competent, punctual, reliable, articulate, and well-organised. The candidate will need a strong aptitude for numbers.
3. Quality conscious - Shares our values of pride in our work, reliability & a strong commitment to customer care and service.
4. Integrity - Honest, loyal, and fair to colleagues & clients.
5. Self-motivated - Enjoys the challenge of working independently and has a natural competitiveness. This position offers the opportunity to progress to greater responsibility and would suit someone with a long-term ambition to learn and develop within this industry.
6. Adaptable - Flexible, able to thrive on challenges whilst handling a multitude of tasks and responsibilities.
Who are My Credit Controllers Ltd?
My Credit Controllers Ltd have been established since 2013, providing outstanding outsourced credit control services for businesses nationwide.
We offer friendly and cost-effective solutions to credit control and have worked with businesses both small and large to improve their cash flow. Our unique ways of working have allowed us to put those all-important client and customer relationships at the forefront whilst chasing invoices.
My Credit Controllers are a growing and friendly team and we’re excited to find the next credit controller to join us.
Our Mission
Our team and clients are at the heart of what we do here at My Credit Controllers. We believe in being and providing a Confident, Tenacious, Communicative, and Caring service for our clients.
1. Flexibility: We understand that everyone has commitments outside of work and are happy to work with you.
2. Supportive Team: Our small but mighty team is ready to support you in your day-to-day tasks.
3. Training: We will provide the training you’ll need to grow your skills as a credit controller.
4. Furthering Skills: Once you have become confident in your role as a credit controller, we are happy to look at courses or training to further develop any skills relevant to your role that you are interested in growing.
5. Hybrid Working: Once your training is complete, you will be able to work from home on two set days a week.
6. Free Parking.
If you're driven and an organised individual who is interested in finding out more about this role, we’d love to learn more about you. Apply now through LinkedIn or email us your CV at matt.smith@mycreditcontrollers.co.uk.
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