Head of Alumni and Supporter Engagement University Grade 8 £48,235 p.a. rising to £62,407 p.a. depending on experience (inclusive of Oxford Weighting) This new role will lead on the development and delivery of an engagement strategy for alumni and supporters as part of an expanded team. The successful candidate will support the fundraising ambitions of the college, by expanding its networks and engaging alumni, supporters and friends. Head of Alumni and Supporter Engagement candidate information pack (pdf) Key Responsibilities Strategy and leadership: Lead, develop and manage the college’s alumni and supporter engagement strategy, and associated budgets, in order to maximise engagement and develop mutually beneficial relationships that support college-wide objectives Work closely with the Director of Development to identify and lead on new strategies, programming, and activities Promote and champion supporter engagement across the college community As a member of the development leadership team provide guidance and support to team members as necessary As a member of the college’s Senior Management Group work collaboratively across the wider college in support of the college’s strategic aims Alumni engagement: Lead on the development and delivery of a comprehensive alumni engagement programme, to include: An extensive programme of college-based, local, national and international events, with support from the Development Coordinator The successful delivery of an extensive multi-channel alumni and supporter engagement communications programme, including the management and review of all content, with support from the Communications Officer (Development) An alumni volunteering programme, providing support for college activities, current students, fellow alumni and the local community, and working with the Head of Development Operations to develop a process by which volunteering and broader non-financial support can be recorded on the college’s CRM database (DARS) Lead on the development of a global alumni network via geographical alumni groups in key countries and cities, working with local volunteer committees to deliver both professional and social events A portfolio of benefits that engage alumni Manage a personal portfolio of key and prominent college alumni and supporters Work closely with the academic team, wider college community and student representatives to engage and educate students about the benefits of lifelong alumni connection, embed a sense of community and foster a culture of giving back Work closely with the Head of Development to ensure that engagement activities support opportunities for the identification and cultivation of fundraising prospects, encouraging a culture of giving and strong alumni participation rates Work closely with the Head of Development Operations to ensure that a current and accurate record of all alumni and supporter activity (for which the postholder is responsible) is maintained on the college’s CRM database (DARS), and in the establishment of metrics to measure success and impact, reporting these to college committees as required Supporter engagement: Lead on the development and delivery of a wider supporter engagement programme to increase the college network of supporters and friends Lead on the development and delivery of an innovative and engaging college regular giving programme, delivering year-on-year growth in donor numbers and the value of donations, and a stewardship programme to include opportunities for recognition, student-donor interactions, generation of impact reports and regular bespoke communication Lead on the development and management of a Friends of Green Templeton College supporter group, including the provision of appropriate events and communications Work with the Director of Development and Head of Development in the stewardship and relationship management of key donors and supporters to the college General: Deputise for the Director of Development in relation to all alumni and supporter engagement matters as required Manage the direction and day-to-day work of team members, providing support and development as required Produce management reports as required for the Principal, Director of evelopment, Development Committee and other college officers and/or committees Liaise and collaborate with the central university, divisional and departmental teams as required Work out of regular hours for which TOIL will be available and to undertake travel as required Be an active participant in relevant networks, within the university and externally, to keep abreast of good practice in alumni and supporter engagement Undertake any other duties appropriate to the level of the post that may reasonably be requested by the Director of Development Line management The role reports to the Director of Development and is responsible for the Alumni and Supporter Engagement Officer and Regular Giving and Donor Relations Officer (new post) Person Specification Essential Experience and Knowledge: Excellent level of education (to degree level or equivalent professional experience) Proven experience of working in a supporter/alumni/membership/volunteer engagement role Proven experience of developing, delivering and evaluating compelling engagement strategies, for supporters/alumni/membership audiences that drive up interest, loyalty and commitment Proven experience of working in a fundraising environment or organisation, ideally with experience of regular giving programmes Proven ability to lead and manage others Skills and Abilities: Ability to think both strategically and tactically Excellent communication skills, both written and oral Proven ability to work to tight deadlines and under pressure Confident interpersonal skills, including diplomacy and negotiating skills with the ability to build strong relationships at all levels, both internally and externally Proven ability to robustly evaluate activities and projects, identify areas for improvement and plan new approaches and tactics Strong organisational, administrative and project management skills with the ability to manage multiple projects simultaneously A strong team-player, working effectively as part of a diverse team Proactive and self-sufficient, using initiative to make decisions and progress projects Excellent personal presentation, social skills and cultural understanding Strong IT skills, and an openness to new technology which can improve development work Attitudes Demonstrable interest in the life and work of Green Templeton College Adaptable, flexible and able to work in an evolving environment Prepared to work out of regular hours and to undertake travel as required Dynamic and proactive, inspiring confidence, enthusiasm and support from colleagues and supporters Desirable: Experience and Knowledge Experience of stewarding supporters Experience of CRM databases, ideally supporter/fundraising/membership for data maintenance and analysis Green Templeton welcomes applications from people from all sections of the community and are particularly encouraging those from diverse groups, such as LGBTQ and Black, Asian and Minority Ethnic candidates, who currently are under-represented in the college staff team. Green Templeton recognises that the actions and choices of our community have a huge impact on the college’s environmental footprint, and are committed to embedding sustainable thinking throughout its operations. For an informal discussion with Director of Development Ceri Butcher please contact millie.thompsongtc.ox.ac.uk. Terms and conditions of employment Salary University Grade 8 £48,235 p.a. rising to £62,407 p.a. depending on experience (inclusive of Oxford University Weighting Allowance) Hours 37.5 hours per week Reporting Director of Development Location The role is based at Green Templeton College, 43 Woodstock Road, Oxford. It will require regular out-of-hours working in Oxford and elsewhere in response to business needs. A pattern of hybrid working could be agreed Holiday 38 days per annum (including Bank Holidays and college closure days) Pension The post is pensionable and the postholder eligible for membership of the USS pension scheme Duration Permanent contract Relocation Relocation expenses could be available in line with UK government rules Other benefits: Eligibility for Oxford Colleges Healthcare Scheme (paid by employee through salary deduction) Enhanced maternity pay Sick pay, related to length of service, rising to six months full pay and six months half pay after five years Interest-free travel to work loan Cycle-to-work scheme Parking is currently available on a first-come-first-served basis Free lunches are provided when the kitchens are open Use of college sports facilities including tennis, squash, punt and gym University Card giving free access to the Oxford Botanic Garden and Arboretum, libraries and other college gardens (by appointment) Green Templeton College is an independent employer and does not automatically apply University of Oxford employment terms and conditions or policies. Recruitment timetable Closing date for applications Friday 28 February 2025 at 12:00. Interviews Friday 14 March 2025. How to apply Please submit the following by an email by Friday 28 February 2025 at 12:00: CV providing details of relevant achievements as well as your professional and educational history. Covering letter summarizing your interest in this post and providing evidence of your ability to match the criteria outlined in the Person Specification. Details of your latest salary, notice period and names and contact details of two referees. Green Templeton will assume that it is free to approach referees at any stage of the application process unless the applicant states otherwise. A Diversity Monitoring Form which will assist us with monitoring equal opportunities in recruitment. We can assure you that the information given is kept separately from the information used in recruitment decisions; that all information is strictly confidential, used purely for statistical purposes and to ensure that policies are being applied fairly. We will only contact those candidates who have been shortlisted for interview and they will be informed by telephone or email. Travel expenses Reasonable travel expenses will be reimbursed. Data protection All data supplied by applicants will be used only for the purposes of determining their suitability for the post, and will be held in accordance with the principles of the Data Protection Act 2018 and the college’s Data Protection Policy.