Job Ref: SCO5434
Branch: Palm Court Hotel
Location: Palm Court Hotel, Aberdeen
Salary/Benefits: Cash Tips and a share of the company service charge
Contract type: Permanent
Hours: Full Time
Shift pattern: Monday - Friday 9-5pm and some weeks Tuesday - Saturday
Hours per week: 40
Posted date: 14/11/2024
Closing date: 16/12/2024
Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
The Sales Events Co-ordinator role at Palm Court Hotel involves managing and coordinating event bookings, sales inquiries, and client relationships. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.
As Sales Events Coordinator, your role will include:
* Co-ordinate and execute show rounds
* Creation and delivery of proposals for clients within budget and in accordance with the time frame
* Administration of function agreement and deposit contract
* Be available as the client’s first point of contact throughout the enquiry, conversion, and run-up to the event/occasion
* Co-ordinate with the wider sales team to deliver exceptional customer service and a smooth customer journey
* Share all reservation information with the team prior to service
* Achieve all pre-booked sales targets while delivering a first-class service
* Work closely with the Area Sales Coordinator to coordinate sales activity
* Communicate potential leads and areas of opportunity to the Area Sales Coordinator
* Establish and maintain a good working relationship with the wider Sales Team
* Comply with, implement, and maintain all statutory, legal and company processes and procedures while demonstrating integrity
* Ensure that company policies, procedures, and systems are adhered to within the scope of the role
The Person:
The ideal candidate will have:
* Numerical and analytical skills
* Influencing skills
* Excellent communication and negotiation skills
* Word/Excel and Microsoft competence
* Internet and web confidence
What We Offer You:
As part of Scotsman Hospitality, you will have access to the following benefits that include:
* Holiday Purchase Scheme
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
* 30% off food and cinema tickets in all of our venues across Scotland
* Hotel and Apartment discounts
* Access to Scotsman Perks Benefits Portal
* Staff meals on duty
* Flexible working opportunities
* Career development through our Scotsman Steps training programme
* Refer a Friend Scheme
The Process:
If you think this is the role for you, then apply now and a member of the team will be in touch.
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