Locations: Field Based - Shetland (ZE), Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Glasgow (G), Motherwell (ML), Newport (NP), Southampton (SO), Hereford (HR), North London (N), West Central London (WC), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
About OVO:
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences, and backgrounds to join us.
Role Overview:
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. In this role, you’ll work at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
Your key outcomes will be:
* Advocate for OVO’s Plan Zero and energy efficiency, delivering high levels of customer satisfaction.
* Engage with customers on the benefits of smart meters, helping them monitor and reduce their energy consumption.
* Ensure you have the right materials stocked in your van and maintain proactive communication with customers.
* Adapt installation methods to various customer environments, ensuring safety standards are met.
* Collaborate with peers and colleagues to meet customer needs.
* Take ownership of your work, regularly refreshing your knowledge and skills.
* Conduct risk assessments to ensure safety for yourself and customers.
* Preferable experience on RTS/MRMM/THTC.
Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device
Minimum Requirements:
* Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
* Minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
* Current full manual driving license (with up to 6 points).
* Strong desire to learn and develop, with adaptability to new working methods.
* Demonstrate key behaviours that align with our OVO values.
* Comfortable talking to & helping customers in their homes.
* Excellent multitasking and time management skills.
Benefits:
You’ll be eligible for an on-target bonus of 15%, along with 9% Flex Pay on top of your salary. Additional benefits include:
* 34 days of holiday (including bank holidays).
* Healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments.
* Gym membership, travel insurance, workplace ISA, will writing services, dental insurance.
* Up to £400 towards any OVO Energy plan, discounts on solar, smart thermostats, and EV chargers.
* Ultra-low emission car leasing deals, cycle to work scheme, and public transport season ticket loans.
Inclusion at OVO:
We create an inclusive working culture where people from all backgrounds can belong and succeed. We have 8 Belonging Networks at OVO, and you can play a part in any of them.
Application Process:
If you meet most of our requirements, we encourage you to apply. If you have additional requirements, please let us know on the application form.
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