Púca Púca Games is a retailer offering all things nerdy! We have been trading for over 4 years, providing trading card games, board games, tabletop role-playing games, toys, giftables, and second-hand video games.
We have recently opened our first physical store in the heart of Derry city centre. Our store will not only sell items listed on our website but also provide a space for customers to sit back, relax, and play some games!
We are looking for a dedicated team member to help bring our vision of an inclusive, fun, community-driven gaming space to life. If you feel this could be you, we would love to hear from you!
We are seeking knowledgeable and passionate staff members. While we would like to know your work experience, we really want to get to know you! Please include a short cover letter telling us about yourself and your interests, particularly if they align with the nerdy offerings in our store. Additionally, let us know your availability, when you could start with us, and whether you are applying for the full-time role, part-time role, or both.
Main Duties Include:
* Keyholder duties
* Providing exceptional customer service to all who enter our store
* Providing knowledgeable advice or recommendations on games and products
* Picking, packing, and posting online orders
* Processing in-store orders, returns, and exchanges accurately and efficiently
* Preparing hot drinks and beverages for customers
* Hosting and coordinating gaming tournaments and events
* Maintaining a clean working environment to ensure a pleasant experience for customers
Highly Desirable:
* Previous experience in a customer service role or as a barista
* Dungeon Master experience
* A passion for any of the games or hobbies offered by our store
* Product knowledge of any major trading card games
* Qualified judge for any major trading card game
* Experience in event coordination
* Social media expertise
This listing is for a seasonal customer service position on a temporary contract to help us through the busy Christmas period.
We request that all applicants provide a cover letter alongside their application that tells us about you and your interests, particularly if they relate to games and hobbies offered by the store.
We hope to fill this position quickly as we are entering a busy period coming up to Christmas, and all applicants will be reviewed promptly. Deadline for application: 08-Jul-2024.
Thanks for taking the time to read our job listing and considering working with us. We look forward to hearing from you! :)
Job Types: Part-time, Permanent
Pay: £7.49-£11.44 per hour
Expected hours: 8 – 40 per week
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: PUCA - Customer Service Role
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