Job summary We are recruiting for a Administrator-Medical Education who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This is an exciting new role supporting the administration and coordination of the undergraduate medical education programme at The Lister Hospital in Stevenage, due to continued improvements and expansion of activities. We are looking for a team player and an individual highly organised with a keen eye for attention to detail and thrive in a busy working environment. You will have excellent verbal and nonverbal communication and IT/administration skills. You will work alongside a friendly and committed team of medical education administrators, managers, clinical skills tutors, programme leads and directors. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will provide high quality coordination and administration to the undergraduate medical education department. This will include facilitating the effective delivery of undergraduate medical induction, placement timetables, learning events and supervision and support arrangements in liaison with the Undergraduate Lead, Tutors, and Supervisors. You will be required to work under the guidance of the Deputy Medical Education Manager and Undergraduate Lead, managing own workload, to effectively deliver a range of administrative duties, sometimes with competing demands and of a sensitive and confidential nature. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 361-6738583 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Good standard of education including GSCE Grade C or above in English and Maths or equivalent Relevant NVQ 3 or equivalent, or equivalent experience Desirable ECDL NVQ Level 3 Business Administration or equivalent Previous Experience Essential Evidence of working within a large complex healthcare or education organisation Evidence of previous involvement in providing high level administrative service Implementation, development and maintenance of administrative systems and processes, including records management Excellent advanced keyboard skills Experience of managing and prioritising own workload Problem solving experience Advanced knowledge of MS Office packages, including word, excel, PowerPoint and Outlook Desirable Experience of working within medical education Experience of working within the NHS Experience of monitoring budgets Experience of rota creation and maintenance General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs Experience of using bespoke computer software packages for accurate inputting, reporting, and data analysis eg ePortfolio, TIS Skills Essential Good communication skills Conveys written information clearly and accurately to a wide range of recipients Able to build positive relationships with staff at all levels and develop effective working relationships with external providers Methodical and logical approach Ability to work as part of a team Prioritising workload based on immediate and longer term action needed to maintain all elements of the training programme Able to follow written instructions clearly Calm under pressure, displaying confidentiality Competent in use of MS Office packages including, Word, Excel, Powerpoint Desirable Ability to motivate self and others to be accountable for delivering to deadlines Willing to adapt to changing circumstances and priorities Knowledge Essential General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs Other requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Desirable Role model our Trust values every day Person Specification Qualifications/Training Essential Good standard of education including GSCE Grade C or above in English and Maths or equivalent Relevant NVQ 3 or equivalent, or equivalent experience Desirable ECDL NVQ Level 3 Business Administration or equivalent Previous Experience Essential Evidence of working within a large complex healthcare or education organisation Evidence of previous involvement in providing high level administrative service Implementation, development and maintenance of administrative systems and processes, including records management Excellent advanced keyboard skills Experience of managing and prioritising own workload Problem solving experience Advanced knowledge of MS Office packages, including word, excel, PowerPoint and Outlook Desirable Experience of working within medical education Experience of working within the NHS Experience of monitoring budgets Experience of rota creation and maintenance General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs Experience of using bespoke computer software packages for accurate inputting, reporting, and data analysis eg ePortfolio, TIS Skills Essential Good communication skills Conveys written information clearly and accurately to a wide range of recipients Able to build positive relationships with staff at all levels and develop effective working relationships with external providers Methodical and logical approach Ability to work as part of a team Prioritising workload based on immediate and longer term action needed to maintain all elements of the training programme Able to follow written instructions clearly Calm under pressure, displaying confidentiality Competent in use of MS Office packages including, Word, Excel, Powerpoint Desirable Ability to motivate self and others to be accountable for delivering to deadlines Willing to adapt to changing circumstances and priorities Knowledge Essential General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs Other requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Desirable Role model our Trust values every day Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)