Job Description
1. Role : IT Support Engineer
Salary : Up to £40,000
Benefits : 26 days holiday bonus private medical excellent further benefits
Location : Northwich Hybrid - 3x Week In-Office 2 Day WFH - Hour week
FruitionIT are currently hiring for an IT Support Engineer to join the IT team of a global Industrial Company with almost 2000 employees across the UK, US & Canada; our client, who are based out of Northwich, are looking for someone with a progressive attitude to grow within their expanding UK branch of the business.
This IT Support Engineer will maintain c50 virtual servers & c100 endpoints within a VERY unique working environment, this is no normal office. The role will work within a small tight-knit team alongside one other 3rd Line Engineer, reporting directly into the IT Manager.
This client are a Microsoft, Cisco, Aruba house, so you will have the opportunity to work with industry leading technologies, including: Windows Server, Azure, VMWare, O365 stack: Cisco/Aruba Networking - Switches, Access Points, Routers.
This client were voted into the 2023 Great Place to Work initiative for a third consecutive year.
Main responsibilities of the role - IT Support Engineer
To provide 1st, 2nd and 3rd lines of response to support issues communicated to HelpdeskResponsible for the daily administration, IT support, and maintenance of UK infrastructureLiaise with the 3rd party 1st line team on complex ticket resolutionPerform routine backups, patch managements, hot fixesActive in the provisioning of IT services throughout the organization both on premise and cloud offerings
You will also have the opportunity to - IT Support Engineer
Work closely with the more senior 3rd Line Engineer & IT Manager, outlining a clear path for progression
Essential skills & experiences - IT Support Engineer
Proven experience in the 1st to 3rd Line of IT SupportTechnical experience of a Microsoft stack
(Windows, Azure, Intune, 365, Teams, SharePoint, Exchange)
Experience working with Cisco/Aruba hardware
(Switches/Routers/Access Points)
Experience within retail, industrial, commercial industriesCompTIA // CCNA // Security qualifications
If you are interested and would like to hear more, please apply.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age