We're currently recruiting a dedicated Site Facilities Supervisor to help ensure the smooth running of the operations in Defence on a part-time basis, contracted to 15 hours per week.
Please note: This role is contracted to 49 weeks per year.
Your key responsibilities will include:
* Being polite, professional, and friendly at all times with customers, clients, and colleagues.
* Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities.
* Being extremely customer-focused and able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
* Managing the mail room and associated areas to ensure a high standard is maintained in relation to cleanliness, maintenance, equipment, and stationery.
* Being detail-oriented and able to forecast what will be needed for the weeks ahead.
* Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations.
* Answering questions regarding the site FM services.
* Working directly with all on-site teams for consistent service and addressing issues.
* Assisting in all additional support services where applicable, if correct training has been provided and verified, liaising with the customer liaison team.
Our ideal Site Facilities Supervisor will:
* Be passionate about delivering excellent customer service and support services to our clients and customers.
* Act with honesty and integrity.
* Be creative and experimental in order to introduce new ideas to prospective clients.
* Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English.
* Have high expectations for quality and an eye for detail.
* Maintain a high standard of personal presentation.
* Be able to manage multiple projects and work assignments.
* Be able to accomplish projects with little supervision.
* Take the opportunity to continuously learn and grow.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector.
Job Reference: com/0303/95790001/52208299/WJ #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
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