Belfast City Marathon is seeking to recruit for a new and exciting role for an Operations Manager to manage the Belfast City Marathon and associated events.This is a unique opportunity for an experienced Operations Manager to work with Belfast City Marathon to deliver successful events.
Job Purpose
The Operations Manager is responsible for the delivery of all events associated with the Belfast City Marathon including planning, organising, recruiting, training and deployment of volunteers, marketing and administering and undertaking any research necessary for events under the direction of the Chief Executive.
Key Accountabilities and Responsibilities
Event Management
To plan, prepare, organise, and manage all aspects of events associated with the Belfast City Marathon including undertaking any research necessary for events under the direction of the Chief Executive.
To establish and maintain good working relationships with council departments and sections, civic dignitaries, members, stakeholders, statutory agencies, voluntary organisations, and key external partners to ensure a corporate approach to all major events when required.
To ensure all event information is updated accurately and uploaded to the website and communicated through social media channels in adequate time.
To ensure the necessary high standards of service delivery at events etc. through the management of volunteers and others working for the company and contracted staff to ensure that all events are delivered to the highest standards, taking into account all relevant company policies.
To assist the Chief Executive with the strategic marketing plan.
To deliver the operational marketing plan.
To manage and promote all events, including advertising, branding, the production of printed materials and distribution of materials.
To prepare reports for the Chief Executive on the evaluation and economic impact of each event.
To manage and represent Belfast City Marathon at marketing meetings for all events and sponsors.
Liaison with various suppliers for the events to ensure the promotions are properly organised.
In conjunction with the Chief Executive, to attract sponsorship and liaise with national and international agencies to source funding and grants ensuring successful applications comply with conditions of the funding offer, gather evidence and compile/process funding claims as required.To manage the procuring media sponsorships and value in kind related to events.
Health and Safety
To manage the management and implementation of all health and safety issues associated with events from planning through to post evaluation as directed by the Chief Executive.
To ensure that all legal requirements are met in the planning, delivery, and implementation of events on behalf of Belfast City Marathon, including application for relevant licences, contracts, insurance documentation, risk assessments, method statements and child protection policies prior to events.
To write event management plans in accordance with H&S guidance and legal obligations for events as required
Team Management
To provide induction, support, advice, direction, supervision and appraisal to the Senior Events Officer, Admin and Events Assistant and Marketing and Events Assistant.
To support and manage the above whilst providing regular supervision.
To supervise the above to ensure that relevant events administration is conducted satisfactorily.
To adopt and sustain a flexible and adaptable approach to the work of the team.
Volunteer Management
To recruit, train and deploy volunteers for all Belfast City Marathon events working with the Senior Events Officer.
To participate as directed in Belfast City Marathons recruitment and selection interview programme as required by the Chief Executive.
Professional Development
With the Chief Executive, be responsible for maintaining your own personal and professional development.
To use all relevant learning opportunities to improve personal skills so as to improve the effectiveness and efficiency of service delivery.
To have an annual appraisal and regular support, supervision, and guidance
Other duties
To assist in the drawing up and assess quotations and assist with the management of the tender process as required.
To undertake the duties in such a way as to enhance and protect the reputation and public profile of Belfast City Marathon.
To undertake such other relevant duties as may from time to time be required.
Essential Criteria
Knowledge and Experience
4 years experience of event management with the ability to organise events of assorted sizes from start to end.
A strong knowledge of the events sector and what is required to ensure the financial sustainability of events.
3 years experience of staff management.
Knowledge of Health and Safety legislation in relation to events.
Experience in the design and implementation of event specific risk assessments.
2 years marketing experience, including digital marketing.
Skills
Excellent Communication skills both written and verbal with the ability to deal with a wide range of clients at all levels.
Excellent Time Management skills.
Excellent relationship building skills.
Effective team building skills.
Proficient in the use of Microsoft word, Excel, and PowerPoint.
The ability to manage, motivate and lead a team of staff.
The ability to manage under pressure and work to targets and tight deadlines.
To be self-motivated and have the ability to work: independently or as part of a team.
The ability to work on your own initiative and to use initiative to solve problems and make decisions.
Circumstances
Able to work evenings and/or weekends when required.
Have access to a mode of transport that allows you to fulfil all requirements of the post.
Desirable Criteria
Third level qualification in a relevant discipline Events Management, Marketing, Business Management, Project Management.
Professional marketing or digital qualification.
Experience of managing volunteers.
Experience in sports management and/or delivery of sporting events.
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