Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group. For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
We are looking for an experienced Project Manager to join the Customer Operations Department at John Crane. The main purpose of this role is to lead and coordinate dedicated project teams in the delivery of projects, including sales, engineering, procurement, quality, Projects/EPC KAMs, Customers/OEMs, and others.
Performing project risk evaluation throughout the entire project lifetime; identify issues jeopardizing a successful project completion at an early stage and initiate corrective actions, whilst coordinating the resolution of any technical or commercial conflicts which may arise at any stage. You will act as John Crane's single point of contact to support the customer for post-order activity through to project delivery, and coordinating any post-delivery issue resolution whilst maintaining communication channels with the client.
Duties & Responsibilities
The main responsibilities are as follows:
* Fulfilment of customer contracts (deadlines, costs, objectives) and monitor project budgets closely.
* Creating and maintaining detailed execution schedules for each of the major projects that are your portfolio.
* Agreeing communication channels with the customer in relation to the different Project aspects.
* Managing timely and effective communication with the regional Stakeholders to ensure effective coordination.
* Regularly communicate with the involved parties and keep constant and updated communication with their various senior-level project management.
* Attending clarification/kick-off meetings and preparing and distributing relevant activity reports.
* Discussing and resolving any technical or commercial conflicts which may arise at any stage.
* Work with global and local procurement to ensure that any pre-procurement of long lead items is performed, inventory is maintained and managed, suppliers are performing to expectations, etc.
* In conjunction with manufacturing operations, ensure the project is completed per the agreed customer schedule and budget. Develop and execute solutions when issues arise that might jeopardize either of these objectives.
* Record project milestones, maintain records of project correspondence, and produce project close-out summaries, including cost analysis.
* Manage customer change requests to ensure optimal solutions for successful project delivery.
* Lead frequent team calls to support project execution.
* Provide monthly reports on project status.
* Manage quality incidents through eQMS and work closely with assigned incident managers to close the incidents in time and ensure RCA/8Ds are available where applicable.
* Support process streamlining activities, ISO IQMs compliance, and support SES initiatives.
* Other project delivery initiative tasks as assigned.
The Individual
The ideal candidate will have the following skills/experience:
* Degree educated in a technical discipline. Electrical, Mechanical, or Chemical Engineering preferred.
* Minimum 5 years experience in Oil and Gas / Petrochemical projects business.
* Must be able to read, interpret, and explain complex project specifications.
* Ability to achieve the agreed goals & objectives by constantly focusing on a set of priorities.
* Excellent communication, negotiation & presentation skills, both verbal and written.
* Proper understanding of basic finance.
* Strong facilitation skills and experience in operating in a matrix environment and adept at swiftly reaching solutions and building consensus under tight deadlines.
* A PMI Project Management Professional (PMP) certification or a comparable credential is preferred, showcasing a solid foundation in project management methodologies and practices.
* Experience and knowledge in process improvement methodologies such as Lean Six Sigma are preferred, highlighting a commitment to efficiency and continuous project optimization.
* Good knowledge of Microsoft suite of products, including MS Project. Preferred experience with Project Lifecycle Management tools (e.g., Teamcenter).
* Strong level of cultural awareness and capability to adapt behaviour accordingly.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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