Job Description - Supervisor - Store# 03824, NEW LOOK INVERNESS (180001843)
Location
Inverness - Inverness RP - New (Store# 03824)
Unit 1B West Seafield Inverness Retail Park
Inverness Business & Retail Park IV2 7GD
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections, and opportunities.
We’ve got an exciting opportunity for you to join us as a store supervisor. Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high-quality service, beverages, and products, whilst creating our third place environment.
We’re looking for candidates with previous coaching or supervisory experience in a customer-facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment. You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through operational excellence.
The best part about this role is that no two days are ever the same! A typical day could include:
* Collaborating with the Store Manager, leading great shifts, supporting partners, and inspiring best moments for our partners and customers.
* Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks.
* Inspiring and motivating the store team to make every moment right for our partners and customers.
* Identifying teachable moments to share best practices with the team.
* Seeing challenges as opportunities for continuous improvement to drive operational excellence.
* Executing store operations during scheduled shifts, including organizing opening and closing duties.
* Ensuring all partners follow Starbucks operational policies and procedures.
* Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights, and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme designed to immerse you in the Starbucks culture and set you up for success.
In return, we’ll offer you a competitive starting salary and benefits that include:
* 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year.
* Free drinks and food when you’re on shift.
* Our store bonus program.
* Bean stock options for all partners.
* Comprehensive training and access to Starbucks Global Academy.
* A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
* Discounts with local and national retailers through Perks at Work platform.
* Life assurance.
* Home Sweet Loan (interest-free loans to help pay your rental deposit).
* A free 24/7 Employee Assistance Programme available to you and your family.
* Recognition schemes and monetary awards for long service and exceptional customer service.
* Great long-term career opportunities in store and support center.
So, if you’re looking for a new opportunity, with us you’ll be welcomed, challenged, and inspired. Here you belong.
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly.
#J-18808-Ljbffr