An exciting opportunity has arisen for an experienced Customer Service & Growth Team Leader to join a growing organisation. This role is ideal for a motivated individual with a passion for business development, customer service, and team leadership.
Key Responsibilities:
* Lead and mentor a team of business development professionals, driving performance and results.
* Develop and implement business strategies to secure new opportunities and maximise growth.
* Maintain and strengthen relationships with existing clients, identifying opportunities for expansion.
* Oversee key client engagement activities, ensuring high levels of customer satisfaction.
* Manage sales and service processes, including proposals, bookings, and compliance.
Candidate Requirements:
* Proven experience in leading a sales or customer service team.
* Strong ability to engage with senior decision-makers and develop key business relationships.
* Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
* A proactive and strategic mindset, with a focus on business growth and customer success.
* Proficiency in Microsoft Word, Excel, and Outlook, with strong attention to detail.
Why Join Us?
* A leadership role with opportunities to shape and drive business growth.
* A collaborative working environment with a supportive team.
* A competitive benefits package, including 33 days holiday (inclusive of bank holidays), Christmas shutdown, and free on-site parking.
This is a full-time, office-based position offering long-term career development opportunities.
If you are a results-driven professional looking for your next challenge, apply today or contact Pertemps for more information.