At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It's a skill that we've been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and contribute to Tiffany & Co.'s continued legacy.
As members of the Operations Team, we celebrate and cherish our clients by ensuring they experience seamless and personalized service. We uphold the utmost standards of operational excellence, maintaining a neat & organized store and overseeing all retail & stock operations.
Thoughtful
• Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures.
• Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.).
• Be accountable for implementing the most effective operations, stock management, and transfer movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash, etc.).
• Support store opening/closing procedures (key holders).
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
Curious
• Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, and handle ad-hoc requests seamlessly.
• Connect with clients and teams by asking strategic questions and establishing lasting relationships.
• Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.
Optimistic
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious, and collaborative attitude, instilling an inclusive team culture of Joy.
• Propose effective improvements to Store Leadership when facing challenges or seeing opportunities, and support new operational tools & systems rollout and team adoption. #J-18808-Ljbffr