Practice Manager / Studio Manager
We are seeking an experienced, highly organised, and enthusiastic Practice Manager to oversee the smooth running of our design studio. The ideal candidate will bring energy, initiative, and a positive, professional attitude to a varied and rewarding role.
Key Responsibilities
Office Management & Admin
* Oversee the general running of the office to ensure an efficient, smooth environment.
* Act as first point of contact for visitors and phone calls.
* Maintain cleanliness and tidiness of office, enforce clean desk policy, and supervise the office cleaner.
* Manage office supplies, equipment, and maintenance needs.
Director Support
* Provide key administrative support to the two Directors.
* Assist with travel bookings and diary management.
* Collaborate closely with the Bid Manager and Business Manager.
HR & People Management
* Handle staff appointments, onboarding, inductions, appraisals, holiday and time tracking, and expenses.
* Coordinate staff socials, events, and outings.
* Keep personnel records accurate and up-to-date.
* Support development and application of HR policies and procedures.
Finance & Bookkeeping
* Process supplier payments, staff expenses, and raise sales invoices.
* Liaise with clients regarding purchase orders and payments.
* Handle banking tasks and general bookkeeping (Xero).
Health & Safety / QMS
* Act as Health & Safety Officer for the office.
* Maintain and update the Quality Management System (QMS) as Quality Management Representative.
Project & Job Coordination
* Set up project folders and server files; support project resource planning.
* Assist with Appointment documents and tender submissions.
* Manage bid portals and be the point of contact for new tender opportunities.
Marketing & PR
* Liaise with PR consultants and organise photography and press releases.
* Support award submissions and maintain project information.
IT & Systems
* Assist with IT maintenance, software upgrades, and manage email inboxes.
* Oversee practice procedures and systems for continual improvement.
Membership & Renewals
* Manage renewals for company and staff professional memberships.
Research & Miscellaneous
* Assist Directors with project research and ad hoc tasks.
Candidate Requirements
Essential
* Minimum 2 years' experience as a Practice Manager, Studio Manager, or PA, ideally within an architectural or design firm.
* Strong administrative and office management experience.
* Excellent communication and interpersonal skills.
* Advanced organisational and time management capabilities.
* Proficiency in MS Office Suite.
Desirable
* Experience using Adobe Creative Suite, Xero, and project resourcing tools.
* Familiarity with bid portals and tender processes.
* HR experience including recruitment and staff support.
* A proactive, can-do attitude with the ability to think on your feet.
* Detail-oriented, with a strong problem-solving approach.
* Self-motivated and comfortable working independently.
We may consider part-time work.
How to apply:
Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Tuesday 13th May 2025. We are an Equal Opportunities Employer. No approaches from agencies please.
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