Welcome to Grand Central Creative, a leading agency that designs and builds innovative web and mobile-based promotional solutions for top FMCG brands. We're seeking an experienced Digital Account Manager to join our team in Guildford, where you'll work on exciting projects and develop your skills in digital account management.
As a Digital Account Manager at Grand Central Creative, you will be responsible for supporting our established account team across multiple accounts and brands. Your primary role will be to service the day-to-day requirements of the accounts, as well as contribute to new business initiatives and pitches.
We're looking for someone with 1+ years' experience in a similar role, who has high-quality communication skills and can manage and drive internal/external stakeholders. You should have a strong background in digital, technology, and social media activations, as well as a passion for working in and solving digital challenges.
Key Responsibilities
* Supporting an established account team across multiple accounts and brands
* Servicing the day-to-day requirements of the accounts
* Contributing to new business initiatives and pitches
* Managing project issues, amends, and changes to scopes of work
* Running regular client calls and face-to-face meetings to report on project status
* Producing financial estimates and project time plans and monitoring through to delivery
Requirements
* 1+ years' experience in a similar role
* High-quality communication skills for managing and driving internal/external stakeholders
* Strong background in digital, technology, and social media activations
* Able to solve digital challenges
What We Offer
* Salary: £25,000 - £35,000 based on experience
* 33 days holiday per annum
* A day off for your birthday
* Personalised career development plan + CPD support
* Regular agency social engagements – Grand Nights Out
* Pension contributions